One Park Financial · 4 hours ago
Director of Communication
Miami, Florida, United States
Full-time
Onsite
Lead/StaffOne Park Financial (OPF) is a fast-growing FinTech company headquartered in Coconut Grove, Florida. They are seeking a high-impact Director of Communications to lead and scale OPF’s voice, data, and contact center communications infrastructure across sales and operations.
Financial Services
Responsibilities
Design, develop, and execute short- and long-term telecommunications strategies supporting contact center, sales, and operations organizations
Lead the architecture, implementation, and ongoing optimization of cloud-based telephony and network infrastructure
Oversee corporate voice, data, video, and contact center systems, ensuring high availability and performance
Manage and develop technical teams across telecommunications, network, and call center functions, including hiring, training, and performance management
Own vendor relationships, contract negotiations, and service-level agreements to ensure cost-effective and scalable solutions
Partner with executive, operational, and technical stakeholders to align communications strategy with business goals
Ensure network security, disaster recovery readiness, and compliance with federal, state, and industry regulations
Monitor system performance, identify risks, and drive continuous improvement initiatives to enhance contact rates and customer experience
Qualification
Required
Deep technical expertise in telecommunications
Strong leadership capability
Ability to translate complex systems into business outcomes
Experience in designing, developing, and executing telecommunications strategies
Experience in leading architecture, implementation, and optimization of cloud-based telephony and network infrastructure
Experience overseeing corporate voice, data, video, and contact center systems
Experience managing and developing technical teams across telecommunications, network, and call center functions
Experience in vendor relationship management, contract negotiations, and service-level agreements
Ability to partner with executive, operational, and technical stakeholders
Knowledge of network security, disaster recovery readiness, and compliance with federal, state, and industry regulations
Experience in monitoring system performance and driving continuous improvement initiatives
Company
One Park Financial
One Park Financial offers financial services that connect merchants with the most diverse and experienced private business lenders.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Powley
Chief Technology Officer
Douglas Pilzer III
Authorized Partner
Recent News
2025-09-19
Company data provided by crunchbase