Starwood Hotels · 21 hours ago
Assistant Front Office Manager
Starwood Hotels is a luxury hotel brand management company committed to providing exceptional service. They are seeking an Assistant Front Office Manager to lead and inspire their service team, train new hires, and ensure a high level of guest interaction and satisfaction.
HospitalityHotelVenture Capital
Responsibilities
Train, supervise and help mentor new hires
Set them up for success in the most productive ways
Constantly interacting with guests
Welcoming guests from across an ocean or just around the corner
Teaching others to do the same
Leading by example
Qualification
Required
Minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment
Advanced knowledge of front office operations
Strong leader with a proven track record in guest and team member engagement and financial performance
Excels at communication, both verbal and written
Able to accommodate a flexible schedule to include days, evenings, weekends and holidays
Preferred
A post-secondary diploma or degree would be a plus
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.