Salesforce · 6 hours ago
Embedded Technical Architect
New York, NY
Full-time
Hybrid
Senior Level
$148K/yr - $232K/yr
5+ years expSalesforce is the #1 AI CRM, focused on driving customer success through innovation and technology. The Embedded Technical Architect role involves working closely with strategic customers to enhance their use of Salesforce solutions, building prototypes, and ensuring successful adoption of features and capabilities.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Run discovery and workshops with business users, customer architects and development teams to identify new use cases, systems, data flows, and business bottlenecks
Own the end-to-end process of any Proof of Concept (POC) needed. This is a hands-on, configuration and coding role where you will build functional slices of the final solution using Apex, LWC, and Flow
Ensure consistent awareness and education of Salesforce capabilities for the customer. Build confidence and credibility throughout IT and business teams. Regular education on new features and new acquisitions
Partner to conduct quarterly health checks and regular cadences to surface areas of opportunity and recommend features or capabilities already licensed but not being used. Ensure customer awareness of new and/or underutilized features and how they can meet business needs
Provide hands-on support and education to the customer's team, prototyping new ideas, new features, new acquired technology, creating new flows, or turning on predictive, generative, and agentic capabilities to increase adoption and consumption
Maintain a scalable, secure, and high-performance multi-cloud solution and review regularly with VPs of Engineering and CTOs
Contribute reusable POC assets, playbooks, and best practices to mentor team members and scale impact across the organization
Qualification
Required
5+ years of demonstrable solution/technical architecture experience in a demanding pre-sales, consulting, or professional services role
Ability to design a complex data model, define a sharing/visibility strategy, and create a system-level architecture for a complex enterprise
Exceptional problem-solving skills and comfort presenting complex technical narratives to both skeptical engineering teams and C-level executives
Ability to be onsite with your customer(s) 50-60% of the time
Preferred
Salesforce Certified Administrator, Certified Sales and/or Service Cloud Consultant, Marketing Cloud, Agentforce Specialist, Application Architect or System Architect certification, Agentforce Champion or above
Experience with Salesforce Platform, Agentforce concepts and applying AI in customer service or engagement scenarios. Experience implementing or supporting Data360 (Data Cloud)
Familiarity with public cloud platforms (AWS, Azure, GCP)
Deep understanding of Agentic standards (MCP, A2A)
Deep expertise in a core Salesforce Cloud (Service Cloud, Sales Cloud, or Marketing Cloud)
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
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