Sacramento Native American Health Center, Inc. · 2 hours ago
Patient Service Representative
Sacramento Native American Health Center, Inc. is seeking a Patient Services Representative to manage front desk operations and assist patients in scheduling and check-in/out duties. The role involves greeting patients, verifying eligibility, collecting co-payments, and ensuring accurate patient records.
Health CareMedicalNon Profit
Responsibilities
Schedules appointments and verifies insurance and/or payment method for appropriate department
Schedules follow up medical appointments as well as any other clinical appointment(s) upon patient request or need. using approved template and guidelines
Conducts appointment reminder communication and screens insurance eligibility for same day and/or walk in appointments. Appropriately notifies patients of any eligibility conflicts
Utilizes software features to maximize patient access and adheres to patient check-in workflow
Collects and records patient payments for services rendered daily
Reconciles daily cash drawer and patient payments
Ensures information entered into the Electronic Health Record (EHR) is accurate and complete. This includes reviewing the chart and verifying all forms are completed and up to date
Assists and enrolls patients to state programs
Completes daily corrections as requested by department manager
Complies with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc
Other duties as assigned
Qualification
Required
Excellent computer skills, preferably with Windows, including Microsoft Office Suite
Excellent telephone and communication skills
Must possess excellent organizational, writing, and verbal skills
Ability to work independently, set priorities, and work well under pressure
Ability to maintain a high degree of confidentiality
Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members and vendors
Company
Sacramento Native American Health Center, Inc.
The vision of the Sacramento Native American Health Center, Inc (SNAHC).