TAM Residential · 1 day ago
Floating Assistant Community Manager
Houston, TX
Full-time
Onsite
Mid LevelTAM Residential is a property management service provider dedicated to maximizing the value of multifamily properties. The Floating Assistant Community Manager will provide on-site support to multiple communities, ensuring consistency in operations, leasing, resident relations, and financial performance while assisting Community Managers with daily operations and communications.
Property ManagementReal EstateRentalRental PropertyResidential
Responsibilities
Posting all funds collected and making daily deposits. To correctly prepare and deliver Five Day Notices on the appropriate date allowed by the lease contract (usually the 4th) every month. To keep an accurate and current delinquency report that will be submitted to the Community Manager, Regional Supervisor. To pursue all legal means of collecting delinquent rent
To correctly process any NSF checks, including posting the entry, and notifying the resident
To properly complete Move-Out procedures by walking the vacated apartment home, fairly and accurately assessing, and charging for existing damage or cleaning, processing the move-out in the computer via the Final Statement of Accounts
To close the books monthly on the assigned date and time. To review and reconcile the monthly reports
To assist all leasing associates with all leasing efforts. Performance is up to standard when there is a closing ratio of 50% or better on qualified prospects. To assist leasing associates in the coordination of move-in dates with apartment readiness. To assist with generating traffic through marketing calls. Performance is up to standard when the associate completes at least five (5) marketing calls per week. To assist with the planning and implementation of the monthly or quarterly marketing activity plan. To fully comprehend and be able to explain every paragraph of the lease contract
To obtain renewals on expiring leases within the specific time period
To assist the Community Manager with all resident activities and communication
To report to work on time with a neat and professional appearance. To be courteous and pleasant to residents and associates at all times
To thoroughly understand and be able to complete all daily, weekly, and monthly reports. To understand the Community Manager’s role and reporting requirements enough to assume responsibility for same during the Community Manager’s absence
To thoroughly understand and abide by all Fair Housing Laws
Other duties as assigned
Qualification
Required
Previous experience as an Assistant Community Manager at a multi-family community
Ability to master the use of computer and associated software packages
Must be able to travel to locations throughout the TAM Residential portfolio of properties up to 75% of the time
Apply principle of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
To correctly prepare and deliver Five Day Notices on the appropriate date allowed by the lease contract (usually the 4th) every month
To keep an accurate and current delinquency report that will be submitted to the Community Manager, Regional Supervisor
To pursue all legal means of collecting delinquent rent
To correctly process any NSF checks, including posting the entry, and notifying the resident
To properly complete Move-Out procedures by walking the vacated apartment home, fairly and accurately assessing, and charging for existing damage or cleaning, processing the move-out in the computer via the Final Statement of Accounts
To close the books monthly on the assigned date and time
To review and reconcile the monthly reports
To assist all leasing associates with all leasing efforts
Performance is up to standard when there is a closing ratio of 50% or better on qualified prospects
To assist leasing associates in the coordination of move-in dates with apartment readiness
To assist with generating traffic through marketing calls
Performance is up to standard when the associate completes at least five (5) marketing calls per week
To assist with the planning and implementation of the monthly or quarterly marketing activity plan
To fully comprehend and be able to explain every paragraph of the lease contract
To obtain renewals on expiring leases within the specific time period
To assist the Community Manager with all resident activities and communication
To report to work on time with a neat and professional appearance
To be courteous and pleasant to residents and associates at all times
To thoroughly understand and be able to complete all daily, weekly, and monthly reports
To understand the Community Manager's role and reporting requirements enough to assume responsibility for same during the Community Manager's absence
To thoroughly understand and abide by all Fair Housing Laws
Other duties as assigned
Preferred
Entrata experience is preferred
Benefits
Medical, dental and vision coverage
401K
Life insurance
Paid time off (PTO)
Holiday pay
Company
TAM Residential
TAM Residential is a property management company.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase