S&P Global · 5 days ago
Director, Commercial Client Lifecycle
New York, NY
Full-time
Onsite
Mid, Senior Level
$144K/yr - $172K/yr
5+ years expS&P Global is a leading provider of essential intelligence, and they are seeking a dynamic leader to drive engagement and business success across their Counterparty Manager product suite. The role involves managing bank client relationships, enhancing service delivery, and identifying growth opportunities while incorporating innovative solutions that address customer challenges throughout the client lifecycle.
AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research
No H1B
Responsibilities
Lead and manage bank client relationships by building strong rapport and understanding their unique needs and strategic goals, fostering long-term partnerships
Collaborate with cross-functional teams, including sales, marketing, and product development, to deliver customized solutions that effectively address client requirements and drive sustainable business growth
Identify and pursue new opportunities within the bank sector by leveraging market insights and client feedback to ensure competitiveness and responsiveness to industry trends
Track revenue against forecasts to provide an accurate performance representation, facilitating alignment with growth targets and enabling informed decision-making
Utilize creative problem-solving skills and demonstrate agility to address client challenges and swiftly pivot in response to changing market conditions, developing innovative strategies and solutions that enhance client satisfaction and improve retention rates while ensuring the organization remains adaptable and proactive
Lead workshops to gather business requirements, challenge working group members on solution implementation, and collaborate with project and product development teams to design effective solutions aligned with client needs and regulatory compliance across various customer segments
Qualification
Required
5-7 years of experience in client onboarding or client lifecycle roles within the financial services industry, with managerial experience and familiarity with KYC and regulatory compliance requirements as a plus
Strong analytical skills to interpret market data and client feedback for informed strategic decision-making
Excellent communication and interpersonal skills, demonstrated through a track record of building and maintaining relationships with clients and colleagues
Proven ability to lead projects effectively and drive results in a collaborative environment
Preferred
Growth Mindset: Embrace challenges and view failures as learning opportunities, consistently seeking ways to improve and innovate
Creativity and Agility: Approach problems with an open mind, generating unique solutions that align with client needs and market trends while exhibiting flexibility and adaptability in fast-paced environments to make informed decisions
Collaboration: Work effectively with internal and external stakeholders, fostering a culture of teamwork and shared success
Client-Centric Approach: Prioritize client needs to ensure exceptional service delivery and cultivate long-term partnerships
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Company
S&P Global
S&P Global is a market intelligence company that provides financial information and data analytics services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-01Post Ipo Debt· $1B
2023-09-07Post Ipo Debt· $750M
2016-04-28IPO
Leadership Team
Martina Cheung
President and CEO
Rick Goldberg
Division Chief Financial Officer
Recent News
2026-01-23
Benzinga.com
2026-01-23
2026-01-22
Company data provided by crunchbase