Walmart Canada · 11 hours ago
Manager, Creative - Seller Education, Walmart Marketplace
Bentonville, AR
Full-time
Onsite
Senior Level, Lead/Staff
$80K/yr - $155K/yr
10+ years expWalmart Canada is seeking a Manager, Creative for their Seller Education team to oversee the Marketplace Learn knowledge base site. The role involves leading a team of copywriters to produce engaging content, defining strategic direction, and continuously improving learning experiences for third-party sellers on Walmart Marketplace.
DeliveryRetailShopping
Responsibilities
Collaborate with the Senior Manager of Seller Education to define Marketplace Learn’s strategy and vision for future learning experiences
Build cross-functional partnerships with product, engineering, analytics and subject matter experts to identify knowledge gaps and ensure learning solutions meet real needs
Manage and mentor a team of copywriters
Oversee content production and execution to deliver best-in-class content
Set design standards, style guides and templates to ensure consistency in voice and tone
Establish scalable and repeatable processes for the creation and maintenance of training materials
Partner with the Marketing Ops Manager to manage the intake process and project prioritization
Regularly audit existing materials to ensure all information is current and aligned with product launches, updates and other stakeholder feedback
Define clear success metrics for learning programs and leverage analytics, data insights, and seller feedback loops to refine strategies, optimize content performance, and drive measurable impact
Proactively stay ahead of emerging trends in learning technologies, recommending and implementing cutting-edge tools and approaches to enhance engagement and effectiveness
Qualification
Required
Bachelor's degree in English communications, writing, marketing or related field
10+ years of copywriting experience, preferably in technology, education or eCommerce settings
2+ years of managerial experience including vendor management
1+ years of content strategy experience
Preferred
Excellent communication skills – both verbal and written
Highly skilled in editing and proofreading a wide range of editorial content
Proficient with Microsoft Office suite
Experience with project management tools like Airtable
Familiarity with content management systems (CMS) like Contentstack
Comfortable using analytical tools like Tableau, Mixpanel, Looker
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase