Donnelley Financial Solutions (DFIN) · 1 day ago
IT Corporate Technology Principal - Quote to Cash (Remote)
United States
Full-time
Remote
Entry, Mid Level
2+ years expDonnelley Financial Solutions (DFIN) is a values-driven organization that provides innovative software and service solutions for financial reporting and capital markets transactions. The IT Corporate Technology Principal will focus on providing technical support for Zuora Billing and Revenue software, ensuring effective configuration and maintenance based on business requirements while collaborating with project managers and business representatives.
Cyber SecurityFinanceSoftware
Responsibilities
Apply creativity and technical expertise, along with a solid understanding of business fundamentals, to create analytics solutions to business challenges
Required to work IT team members and Business Users to provide rapid and accurate analysis of issues in the assigned systems
Should function and provide support through team chat or virtual meetings with application users
To Document responses and resolutions provided on issues identified, application bugs, reproduce, troubleshoot, resolve, and escalate to Zuora Support team
Learn fast to understand DFIN Billing and Revenue process. Finish Zuora learning courses for updates and new features, take ownership and drive reported issues or new developments, process from start to finish
To enrich learning and new developments by actively participating in online Zuora Community and other resources available from Zuora
Handle urgent escalation issues, ensuring we understand issues accurately and prioritize based on severity example like period close, project timelines etc., and analyze possible solutions using DFIN system setups
To provide support in changing templates, rules and conditions by properly following and documenting approved changes to Test and Production systems
Executes Zuora system unit testing, integration testing, and regression testing (builds test cases, performs tests, suggests changes to configuration or processes based on results, and resolves errors)
Identify benefits, risks, and alternatives in proposed system design solutions and their impact on the integration with other systems like SAP
Must be able to work independently as well as a team player and can manage own work independently with little to no supervision. And performs other job-related duties as assigned
Qualification
Required
Strong SQL, PL/SQL, HTML skills
Working Knowledge of MS Office tools
Excellent verbal and written communication skills
Ability to work efficiently in a time-critical environment and fast-paced environment
Problem-solving capabilities as well as excellent customer service skills
Ability to take ownership and follow through on client issues until resolution
Ability to effectively communicate and coordinate with peers and senior management as required
Strong organizational skills, attention to detail, and technical judgment
Experience working virtually and independently with minimum supervision and managing tasks on multiple projects simultaneously
Preferred
Bachelor's degree in IT, Accounting, Business, or equivalent experience
2 – 4 years of software SAAS / ERP related experience desired, preferred Zuora Billing
Order-To-Cash (O2C) cycle experience in any ERPs can also be considered
Working business knowledge of US GAAP and revenue accounting
Knowledge of accounting concepts and Revenue Recognition models
Benefits
Competitive compensation
Flexible workplace
Comprehensive benefits
Opportunities for professional growth
Company
Donnelley Financial Solutions (DFIN)
DFIN is the leading global provider of compliance and regulatory software and services, fueling end-to-end investment company regulatory compliance needs, complex capital markets transactions, and essential financial reporting at every stage of the corporate lifecycle.
1001-5000 employees
H1B Sponsorship
Donnelley Financial Solutions (DFIN) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (3)
2022 (6)
2021 (5)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Chris Benes
Senior Vice President, Global Site Reliability Engineering and Cloud Operations
Recent News
2025-10-31
Company data provided by crunchbase