Datadog · 1 day ago
Director, User Research - Product Design
New York, NY
Full-time
Onsite
Director/Executive
$220K/yr - $320K/yr
10+ years expDatadog is a global SaaS business focused on enabling digital transformation and infrastructure monitoring. They are seeking a Director of User Research to lead a team that integrates human insights with quantitative data to enhance product development and drive business impact.
AnalyticsCloud ComputingCloud Data ServicesCloud InfrastructureData ManagementDevOpsProductivity ToolsSaaS
Responsibilities
Grow, manage and mentor a talented group of researchers to operate at the frontier of the field
Establish a Mixed-Methods Practice ensuring researchers can analyze product telemetry and statistical data ("the what") alongside qualitative insights ("the why")
Scale Research Capabilities by defining inquiry methods and teaching the broader organization (designers and PMs) how to use them to run deep, insight-driven probes
Take accountability for the business metrics influenced by research findings. You will be expected to demonstrate business impact through the work that you lead
Build the foundation for AI as a research collaborator, using tools like custom GPTs and synthetic personas to accelerate synthesis and provide real-time deliverables
Collaborate with the Head of Design, design and cross functional leaders to establish roadmaps and ensure research insights are grounded in both technical reality and user needs
Qualification
Required
10-15+ years in user research or product design, with experience building and managing high-performing teams
Proficient in both qualitative and quantitative methodologies, with the ability to size and validate behavioral patterns using data
Proven track record of moving research beyond 'usability testing' to impacting product direction and business metrics
Comfortable navigating the technical complexities of modern software development and infrastructure
Excited by the potential of AI to transform how research is conducted, synthesized, and shared
Benefits
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
Access to Inclusion Talks, our internal panel discussions
Free, global mental health benefits for employees and dependents age 6+
Competitive global benefits
Healthcare
Dental
Parental planning
Mental health benefits
A 401(k) plan and match
Paid time off
Fitness reimbursements
A discounted employee stock purchase plan
Company
Datadog
Datadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services.
1001-5000 employees
H1B Sponsorship
Datadog has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (123)
2024 (66)
2023 (45)
2022 (53)
2021 (31)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
ICONIQ GrowthIndex VenturesOpenView
2024-12-09Post Ipo Debt· $870M
2020-05-28Post Ipo Debt
2019-09-19IPO
Leadership Team
Olivier Pomel
Co-founder, CEO
Alexis Le-Quoc
Co-founder & CTO
Recent News
2026-01-23
2026-01-22
2026-01-22
Company data provided by crunchbase