Technical Account Manager jobs in United States
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Roku · 9 hours ago

Technical Account Manager

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and they are seeking a Technical Account Manager to manage the technical relationship with their advertising business' publisher partnerships. The role involves ensuring operational excellence throughout the lifecycle of publisher partnerships, from integration to mature state, while collaborating with various teams to drive success and improvements.

AdvertisingAdvertising PlatformsDigital EntertainmentDigital MediaHardwareInformation ServicesMedia and EntertainmentSoftwareTVVideo Streaming
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Work on new integrations across all advertising publisher partners
Lead the project planning, operational work, and testing related to the integration
Monitor and define metrics to evaluate health of our integrations with Publishers working within the Roku ecosystem
Usage of data and logs to drive decisions, insight, and optimizations
Frame technical matters into business opportunities or challenges, adapting your message to the technical level of the audience
Build and grow trusting relationships with external and internal counterparts
Troubleshoot issues and performance drops in publisher integrations by working cross functionally with other teams in the company, including more senior team members
Identify areas for product improvement and collaborate with the Product team to bring to fruition
Assist with testing and success evaluation of new features
Collaborate with the Publisher Partnerships team to drive strong programmer/publisher relationships through recurring calls and virtual communication
Meet locally with publisher contacts when required

Qualification

Programmatic AdvertisingTechnical Account ManagementSQLAd tech experienceVideo experienceRelationship managementData analysisTroubleshootingIntegration testingCommunication skills

Required

4+ years of client-facing experience in Programmatic Advertising/Header Bidding Technologies in a Technical Account Management role or equivalent
Ability to communicate clearly, concisely, and effectively, both verbally and in writing to different audiences such as product, developers, operations, and sales
1+ year Video (preferably CTV) experience
Comprehension and experience in trafficking digital video and other formats, including VAST, VPAID, and VMAP
Experience with Ad tech and ad tech terminology
Effective relationship management skills with partners
Experience with SQL & Analytics Skills
Experience with supply integrations (header bidding, oRTB, etc.)
Familiarity with reviewing technical documentation and integration specs, such as for oRTB
Superset and Excel proficiency. Python, JSON/XML are a strong plus
Experience in app/SDK coding, log reading, and testing in Postman
Experience diagnosing and troubleshooting front-end issues and network requests
Experience with a video ad server (Freewheel, GAM, Publica, Springserve, etc.)
Experience on an OTT platform a strong plus

Benefits

Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Healthcare (medical, dental, and vision)
Life
Accident
Disability
Commuter
Retirement options (401(k)/pension)

Company

Roku develops video streaming devices that provide users access to Internet-streamed video or audio services.

H1B Sponsorship

Roku has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (166)
2023 (81)
2022 (279)
2021 (195)
2020 (107)

Funding

Current Stage
Public Company
Total Funding
$220.61M
Key Investors
News CorpFidelityGlobespan Capital Partners
2017-09-28IPO
2015-11-09Series H· $45.5M
2015-11-01Secondary Market

Leadership Team

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Preston Smalley
VP of Viewer Product
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Thomas Dodson
Vice President of Platform Operations
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Company data provided by crunchbase