Children's Healthcare of Atlanta · 2 hours ago
Practice Operations Assistant-BMH Clinic
Atlanta, GA
Full-time
Onsite
Entry Level
1+ years expChildren's Healthcare of Atlanta is one of the nation’s leading children’s hospitals, committed to making kids better today and healthier tomorrow. The Practice Operations Assistant will perform administrative and clinic support duties to ensure efficient daily office operations and support the delivery of safe and quality patient care.
ChildrenHealth CareNon Profit
Responsibilities
Serves as primary contact and resource for patient appointment scheduling; may include collaboration with centralized contact center teams
Maintains provider and resource schedules through the use of Epic and system tools; may include oversight of schedule disruptions, development of inpatient service schedules, updating room scheduling tools, etc
Works to meet all department and CPG patient access goals and metrics
Coordinates with clinical teams to ensure all information and resources are available for patient care; may include scheduling interpreters for clinic visits, obtaining medical records, etc
Reviews and answers Epic InBasket messages, emails, and phone calls related to scheduling, patient access, and other administrative requests
Optimizes schedule utilization by monitoring and managing patient recall and wait lists, work queues, appointment referrals, etc
Addresses patient communication including faxes, mail, inbound and outbound phone calls, patient forms, etc
Performs general administrative duties to support department/office including creating correspondence, filing documents, photocopying, answering, and routing calls, collecting credentialing documents, submitting expense requests and meeting coordination
Orders and stocks supply perform record-keeping and/or cash reconciliation activities, act as liaison to other departments and/or vendors, take minutes at meetings, and perform quality management functions as necessary
Prepares minutes, agenda, and coordinates other meeting materials in a timely manner
May be responsible for basic payroll or timekeeping activities, human resources paperwork, and/or database record maintenance as necessary
May perform other department-specific duties and other assignments as appropriate
Qualification
Required
One year of experience in administrative or office management role (physician office clinic setting preferred)
High school diploma or equivalent
Demonstrated verbal and written communication, organizational, customer service, and interpersonal skills
Proficient in full suite of Microsoft Office and other Windows-based applications
Preferred
Bachelor's degree in Business, Healthcare, or related field
Company
Children's Healthcare of Atlanta
Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children.
10001+ employees
H1B Sponsorship
Children's Healthcare of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$5.12MKey Investors
Hyundai Hope On Wheels
2025-12-03Series Unknown· $0.37M
2023-08-25Grant· $0.12M
2022-09-27Grant· $0.3M
Leadership Team
Frank Grogan
Endpoint Engineering Team Lead - Mobility
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