Business Travel Consultant, Bilingual (French/English) jobs in United States
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Kensington · 20 hours ago

Business Travel Consultant, Bilingual (French/English)

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

Kensington is seeking a Business Travel Consultant who is passionate about delivering excellent service in a fast-paced environment. This role involves coordinating complex travel itineraries for corporate customers, managing travel arrangements, and providing expert guidance on travel documentation and cost-saving opportunities.

LeisureTour OperatorTourismTravel Agency

Responsibilities

Coordinate complex domestic and international travel itineraries for corporate customers
Manage air, hotel, ground transportation, and special requests in compliance with travel policies
Monitor and respond to urgent changes, cancellations, and rebooking with speed and professionalism
Offer expert guidance on travel documentation, visa requirements, and travel advisories
Proactively identify cost-saving opportunities and negotiate better travel solutions
Manage unused ticket credits which include processing name changes
Group air booking working off shared excel, Smartsheet’s, etc

Qualification

Corporate travel experienceGDS systems proficiencyMicrosoft Office proficiencyBSPARC ticketingBilingual (English/French)Multitasking skillsCustomer service skillsOrganizational skillsCommunication skillsAttention to detail

Required

3+ years of corporate travel experience, ideally in a TMC, in-house travel department, MICE, or executive support role
Proficiency with GDS systems (Sabre, or similar)
Strong proficiency in Microsoft Office, especially Outlook, Excel, and Word
Exceptional organizational, communication, and multitasking skills
Discretion, poise, and professionalism under all circumstances
Exceptional communication and customer service skills, especially under pressure
Ability to multitask, problem-solve, and stay calm in high-stakes situations
Strong attention to detail and a proactive mindset
Knowledge of BSP and ARC ticketing

Preferred

Knowledge of corporate travel tools and platforms is a plus (Scripts, Booking Builder, Sabre profiles, Clipboard, etc.)
Bi-lingual (English/French) a plus

Benefits

Competitive salary and benefits package.
Flexibility with hybrid/remote work options.
Annual wellness stipend, travel perks, and ongoing professional development.

Company

Kensington

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Kensington delivers the world’s most personal travel experiences.
location
Wilmington, Delaware, USA
people-size501-1000 employees
web-link
https://www.kensingtontours.com/

Funding

Current Stage
Late Stage

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