Granite Construction · 18 hours ago
IT Coordinator I
Dickerson & Bowen is a leading provider of aggregates and asphalt paving services in Mississippi. The IT Coordinator I role involves coordinating IT service requests, providing technical support to employees, and maintaining local network operations to ensure workforce efficiency.
ConstructionMiningTransportation
Responsibilities
Handle incoming IT Service Desk support calls to ensure computer users’ inquiries are addressed in a timely manner
Resolve local network and communication issues to maintain operational readiness
Maintain and support local Cisco VoIP telephones and related equipment
Assist in the maintenance of the local Active Directory OU, installation and configuration of the local network applications, servers, file shares, network services and associated objects in accordance with company policies and procedures
Assist in the development and maintenance of business unit IT documentation to enable consistent standards and operating procedures
Assist in the testing of the local Disaster Recovery and Business Continuity plans to ensure minimum downtime in the event of a disaster
Assist in coordinating the acquisition, installation, configuration, and maintenance of IT equipment in compliance with corporate standards
Assist in the maintenance of hardware inventory, licensing and asset rotation consistent with company policies and procedures
Assist with the design, installation, requirement gathering, and maintenance of IT resources for acquisitions, large projects and joint ventures to ensure compliance with corporate standards
Support business applications to ensure compliance with corporate standards
Resolve PC hardware/software problems to minimize down time and meet SLA requirements
Assist Business Unit management in determining future IT needs at the location, enterprise initiatives, budgets, forecasts, licensing and asset rotation to ensure profitability and alignment with Company goals and objectives
Maintain open communication with Group IT Manager and local Business Manager to ensure effective problem resolution and establishment of priorities
Qualification
Required
Associates degree or equivalent combination of training, experience and certifications
CompTIA A+
Minimum 3 years relevant experience in network and PC support for a multi-site business environment
Advanced knowledge of Microsoft Windows XP Professional
Working knowledge of Microsoft Windows 2003 Server and Microsoft Active Directory
Working knowledge of the Microsoft Office Suite
Working knowledge of HP servers, workstations, and storage products
Basic knowledge of Cisco Internetworking products
Basic knowledge of Cisco Unified Communications
Ability to convey technical concepts and ideas to non-technical personnel
Excellent organizational skills
Excellent customer service and interpersonal skills
Excellent verbal and written communication skills
Ability to abide by Granite's Code of Conduct on a daily basis
Commitment to conduct Business unit IT operations in a manner consistent with Corporate IT policies, procedures and standards
Practical knowledge of standard business practices
Ability to work with minimum daily supervision
Ability to work both collaboratively as a team player and independently as required
Demonstrate a high degree of patience with an ability to work with all levels of management and staff
Ability to learn new technologies and systems quickly
Demonstrate strong time management skills and consistent follow through
Ability to prioritize workload, especially under pressure
Travel to plants, satellite offices and job sites may be frequent with some extended daily and weekend hours required
Preferred
Microsoft Certified Professional preferred
CompTIA Network+ preferred
Familiarity with cost accounting, budgeting, and forecasting
Company
Granite Construction
Granite Construction is a construction company that specializes in transportation, mining, power, and tunneling.
H1B Sponsorship
Granite Construction has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (9)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$650M2024-06-06Post Ipo Debt· $325M
2023-05-08Post Ipo Debt· $325M
1990-04-20IPO
Leadership Team
Recent News
2025-12-08
2025-11-08
Company data provided by crunchbase