Velera · 16 hours ago
Product Manager - Origination Solutions - Operations
Velera is the nation’s premier payments credit union service organization and an integrated fintech solutions provider. The company is seeking a talented Product Manager responsible for the tactical product management effort for Velera's Origination Solutions, serving as a liaison and subject matter expert to internal and external customers.
CreditFinTechManagement Consulting
Responsibilities
Lead the analysis and review product enhancement requests from various sources and oversee the creation of business requirements for these enhancements
Serve as an escalation point, both internally and externally, related to assigned products and applications
Collaborate with appropriate functional areas (e.g., Training, Operations, Information Technology, Administration, and Finance) to develop and provide comprehensive product definitions, objectives, and goals that are responsive to the needs of the end user
Work closely with Velera’s departments in executing product strategies on assigned products and services
Identify risks throughout feasibility studies and development process and communicate issues to senior product management and leadership for evaluation; develop market test scenarios and ensure approval from the end-user for product rollout
Development of product documentation, procedures, and training in all pertinent platforms
Report and routinely update product and solution performance information to the strategic product manager
Lead research efforts, analyze and ascertain required modifications and impacts to existing products and services. Communicate to affected areas
Assist in the coordination and presentation of seminars and training for Velera personnel, prospective clients, trade associations, current members and other entities as assigned
Conduct and lead meetings to support the development process and track and communicate progress
Attend and participate in various Velera sponsored events and industry events, as needed
Serve as the primary liaison to Operational Support departments for assigned products
Maintain proficiency in departmental operations to assist as a backup for other products and services
Work as a member and/or leader of a cross-functional team that addresses the development and implementation of new and/or enhanced products and services within determined deadlines
Oversee and review mandate and industry product impacts. Partner with marketing to communicate internally and externally on pertinent bulletins
Direct and oversee maintenance, mandate, industry requirement, or vendor replacement product commercialization duties in conjunction with internal teams. Use commercialization process to execute on system readiness with partners both internal and external
Maintain, lead and respond to product-focused servicing ticket inquiries through the defined channel
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required
Combined four (4) years of product management, technical product implementations, and/or business systems analysis supporting technical products experience required
Experience with the financial, credit union industry and core or account processing required
Demonstrated experience in implementing, designing and supporting origination solutions along with expertise in loan underwriting processes and standards is required
Five (5) years of related experience in the lending industry with a thorough understanding of lending regulations, products, and industry standards. Experience completing loan origination system (LOS) conversions from agreement signing through user acceptance sign-off required
Three (3) years of client facing project support experience required
Experience working with multiple vendors and channel partners required
Experience using MS Office including, Excel and PP, along with data visualization tools
Preferred
Agile Methodology is preferred
Benefits
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Company
Velera
Velera provides financial technology and processing solutions for credit unions.
Funding
Current Stage
Late StageRecent News
2026-01-20
2025-12-02
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