Remote Help Desk Support jobs in United States
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Talentoma · 21 hours ago

Remote Help Desk Support

Talentoma is seeking a Remote Help Desk Support to assist users with technical questions and access issues. The role requires patience, accuracy, and troubleshooting skills to provide effective support to remote users.

Staffing & Recruiting

Responsibilities

Respond to support requests via ticketing systems
Assist with basic technical troubleshooting
Document issues and resolutions
Escalate complex problems as needed
Maintain response time and quality standards
Support remote users professionally

Qualification

Problem-solving skillsHelp desk experienceWritten communicationVerbal communication

Required

Strong problem-solving skills
Clear written and verbal communication
Reliable internet and equipment
Secure home workspace

Preferred

Help desk or technical support experience preferred

Benefits

Paid onboarding
Predictable schedules
Long-term stability

Company

Talentoma

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At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.

Funding

Current Stage
Early Stage
Company data provided by crunchbase