White Castle · 1 day ago
Louisville Service Technician
Louisville, KY
Full-time
Onsite
New Grad, Entry Level
$32.31/hr - $43.08/hrWhite Castle is America’s first fast-food hamburger chain with a century of service and a commitment to creating memorable moments. The Service Technician position is responsible for maintaining company facilities to uphold brand image and ensure operational excellence through hands-on maintenance and troubleshooting of equipment and grounds.
RestaurantsRetail
Responsibilities
Day to Day hands on service of assigned buildings, grounds and equipment
Provide technical skills to troubleshoot all matters relative to the facility maintenance program
Communicate as required to complete electronic work orders, documents and to respond to internal customers, co-workers and supervisors by phone calls, emails, texting or other form of communication
Respond to internal and external customer needs to properly maintain equipment and facilities
Manage facilities invoices and purchases for proper record keeping
Compliance with all OSHA, EPA and company established procedures and EPA record keeping on environmental issues
Compliance with the inventory procedures for the Service Department’s parts and supplies
Assist Facilities Supervisor/ Service & Facilities Manager in training of Service Department team members
Qualification
Required
Two-year Technical degree or equivalent field experience in facility repair and services
EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months
Able to make decisions on repair or replacement based on troubleshooting skills, while still meeting deadlines
Knowledge and capability to deal with afterhours (24/7) calls when there are limited resources to assist in making emergency repairs. The successful candidate must be available to be on call to fulfill these duties on a 4-week rotation
Good communication skills with both White Castle team members and outside providers
Must have mechanical abilities and be able to use various hand tools, welding experience would be a plus
Ability to climb ladders and scaffolds, work for extended hours of uninterrupted time and must be able to withstand adverse weather and site conditions for any assigned job site inspections
Ability to lift, push or pull up to 50 pounds regularly
Valid driver's license, dependable transportation and automobile insurance with the required limits of liability
Adhere to safety rules and procedures and use proper tools in prescribed manner
Travel to and from different locations as assigned
Preferred
Commercial property – building and site maintenance management
All building maintenance procedures and accepted practices
All building equipment – including electrical, plumbing and kitchen equipment
Facilities management for office/warehouse buildings and restaurants
Knowledge of Building codes and standards
Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed the OSHA 10 hour class
Company MSD (Material Data Sheet) procedures
Benefits
Paid time off or paid vacation based on work location
Medical benefit plans
Dental/Vision reimbursement plan
Life insurance
401(k)
Profit-sharing plan
Employee Assistance Program (EAP)
Free uniforms
Free meals while working
Scholarship opportunities
Opportunities for growth with promote-from-within practices
Community volunteer initiatives
And more!
Company
White Castle
White Castle is more than a company. It’s an experience that transcends time, space and sometimes, rational thought.
Founded in 1921
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.65M2014-06-26Series Unknown· $0.65M
Leadership Team
L
Lisa Ingram
CEO and Board Chair
Jamie Richardson
Vice President Marketing and Public Relations
Recent News
2026-01-16
2026-01-11
2026-01-09
Company data provided by crunchbase