DXC Technology · 14 hours ago
Desktop Support Technician - Newtown Square, PA
USA PA Philadelphia - 1515 Market St. (CSC Location)
Full-time
Onsite
Entry Level
1+ years expDXC Technology helps global companies run their mission-critical systems and operations while modernizing IT. The Desktop Support Technician role involves providing on-site field support to customers, resolving hardware issues, and assisting with various office support tasks.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
Responsibilities
Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment
Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance
Instructs customers in the operation and maintenance of systems/equipment
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting
Mobile Device Support
Assist with on-boarding
Office Renovation Support
Logistic support
Reactive Office Space Support
Meeting room support
AV support
Printer Support
Infrastructure Support
Server Room support
Ticket work/monitoring via SNOW
Ability to walk and stand for several hours
Qualification
Required
High school diploma or G.E.D
1-2 years of service desk or field support experience
Experience working with the hardware, software, and equipment products. Hands on experience a must
Associates degree or equivalent experience with service desk and field support in a manufacturing facility
2-3 years of service desk or field support experience
Good interpersonal skills to work with customers and other unit personnel
Good analytical and problem-solving skills
Good communication skills
Good time management and organizational skills
Ability to resolve hardware and equipment problems
Willingness to travel to other sites within 20 miles (possible)
Ability to walk and stand for several hours
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (78)
2023 (175)
2022 (146)
2021 (123)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
Company data provided by crunchbase