WM India · 10 hours ago
Sales Retention Account Associate - South Atlantic
Tupelo, MS, United States
Full-time
Hybrid
Entry Level
1+ years expWM is North America’s largest comprehensive waste management environmental solutions provider. The Sales Retention Account Associate will serve as a key point of contact for small and medium business customers, focusing on retaining and growing the team's book of business through effective management of inbound and outbound calls, negotiation, and customer outreach.
Information Technology & Services
Responsibilities
Communicates in a focused and compelling way that drives customers’ thoughts and actions
Utilizes appropriate change management processes to meet the demands of the sales role
Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities
Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
Contributes to individual and shared responsibilities in a team environment
Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions
Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
Analyzes reports as needed and/or handles general administrative duties as appropriate
Qualification
Required
High School Diploma or GED (accredited)
1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Benefits
Medical
Dental
Vision
Life Insurance
Short and Long Term Disability
Employee Stock Purchase Program (ESPP)
401K (4.5% with NO vesting period)
Generous vacation and sick time
Help pay for continuing your education
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase