TD · 11 hours ago
Senior Supervisor, Collections & Recovery (US)
United States
Full-time
Remote
Mid, Senior Level
$72K/yr - $108K/yr
3+ years expTD Bank is one of the world's leading global financial institutions, and they are seeking a Senior Supervisor for their Collections & Recovery department. The role involves managing day-to-day operations, providing leadership, and ensuring compliance with policies and procedures.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Manages day-to-day activities of an operations, production or support unit(s), ensuring that processes are conducted efficiently and timely and according to established policies and procedures
Supervises lead staff, assigning, prioritizing and monitoring work; Contributes to development of department policies and procedures and assists staff with most complex aspects of work as necessary
Acts as a leader within department and conveys corporate vision to managed Employees
Prepares regular in-depth reports and information summarizing various aspects of unit(s) activities; Interprets important aspects of reports for management
Participates in the development of overall department policies and procedures in coordination with department management and other unit managers; implements policies and procedures within unit Coordinates unit compliance with overall division guidelines as well as regulatory agencies
Contributes to the management of department data processing, telephone and other systems; Monitors performance of systems and communicates feedback to department management and directly to vendors as appropriate
Audits staff work to ensure that day-to-day policies and procedures are followed and productivity levels are maintained; Coordinates with internal and external auditors, providing information and incorporating recommended changes as needed
Qualification
Required
4 Year Degree or equivalent experience
3-5 Years of related experience
Strong understanding of collections activities and specific unit practices
Detailed knowledge of related legal and regulatory guidelines
Problem solving skills
Organizational ability
Communication skills, both verbal and written
Experience with related systems and software
PC skills
Preferred
Supervisory experience preferred
Green Belt Certification preferred
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
Senior Vice President Technology and Data Risk Management
Recent News
2026-01-24
2026-01-24
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