Quest Financial · 21 hours ago
Human Resources Manager
Atlanta, GA
Full-time
Hybrid
Mid Level
$110K/yr - $130K/yr
3+ years expQuest Financial is seeking a Human Resources Manager to serve as a strategic partner to the Operations and HR team across multiple restaurant locations. The role involves aligning HR practices with operational needs and ensuring compliance with company standards and regulations while promoting a positive work environment and culture of diversity and inclusion.
AccountingFinancial ServicesHuman ResourcesLegal
Responsibilities
Identify and implement ways to reinforce core values through implementation of policy and employee relation strategy
Promote the Company mission and vision through the collaboration and development of initiatives to advance a culture of diversity, equity, and inclusion which aligns with the brand’s values of Pride, Care, & Love
Partner with managers to ensure alignment with engagement survey action plans, implementation, etc
Coach, and partner with management in all areas of employee relations, with special expertise in guiding managers through consistency, communication, and evaluation of employment matters
Support and coach operators regarding employee relations strategies and best practices, working to promote culture, mediate conflicts, and facilitate resolutions to maintain a positive work environment
Manager the interactive ADA and reasonable accommodation process, including providing support and guidance to managers with regard to employee needs
Act as the point of contact for escalated employee inquiries and concerns
Conduct thorough and objective investigations as needed to address and resolve complaints of discrimination, harassment, and other workplace issues
Support managers in providing day-to-day coaching and feedback; manage employee disciplinary actions and help develop performance improvement plans
Oversee the performance review process including tracking completion and coordination with managers to ensure timely, constructive, and consistent employee evaluations
Collaborate with the training and development team to identify training needs and support the rollout of employee development programs
Assist in the development and implementation of HR led training programs
Provide HR policy guidance and interpretation
Manage the E-Verify process; review and audit I-9 Forms and lead with resolving errors
Oversight, tracking, and audit of compliance training, including Harassment and Discrimination Prevention, IT Security, HIPAA (as applicable), and any other programs as the Company grows; follow up with store employees and managers to support timely completion and maintain accurate training records
Ensure federal and state-required labor and workplace safety postings are posted and visible at the Corporate Office and every store location
Manage and maintain OSHA compliance and reporting, including accurate documentation of workplace incidents, timely submission of required reports, and coordination of safety audits to ensure a safe and compliant working environment across all assigned restaurant locations
Conduct regular audits of restaurant operations to ensure adherence to Company policies and procedures, identifying compliance gaps, providing actionable feedback to management, and supporting continuous improvement in HR practices and operational standards
Maintain compliance with federal, state, and local employment laws and regulations, and best practices; review policies and practices and update as needed to maintain compliance
Administer and manage all aspects of workers' compensation claims from the initial report through closure
Assist with documentation, communication with insurance providers, and maintaining compliance with relevant laws and company policies
Maintain accurate and up-to-date records of claims, investigations, and documentation
Coordinate return-to-work programs and modified duty assignments in collaboration with operating partners
Serve as the primary benefits resource for assigned locations, providing accurate, timely guidance on all aspects of the Company’s benefit plans and addressing day-to-day employee inquiries and concerns
Provide current and prospective employees with information about policies and employee benefits
Assist Operational leaders with wage questions and adherence
Identify and report on compensation trends
Maintain accurate employee records and HR databases
Prepare HR reports and metrics for management review
Manage responses to unemployment claims in a timely and compliant manner; track claim activity and identify trends to provide actionable insights and regular reports to the HR Director
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources and talent management
Responsible for completing all administrative duties related to the assigned target group or operational area
Lead or support special projects and initiatives related to performance management, employee engagement, HR process improvement, or organizational development, as assigned by HR leadership
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field required
3+ years of experience in Human Resources required
Minimum of 2 years' experience in Employee Relations required
Proficient in Excel, Word, Outlook, and Adobe Acrobat
Extensive knowledge of HRIS systems
Preferred
AllianceHCM experience is a plus
Company
Quest Financial
Quest Financial is a recruitment and staffing firm specializing in administrative, legal, human resources, finance, and accounting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Monahan
Managing Partner
Company data provided by crunchbase