CareSource · 13 hours ago
Field Operations Specialist (Mobile) Bronx/Westchester
Bronx NY Office
Full-time
Onsite
New Grad, Entry LevelCareSource is a healthcare management organization seeking a Field Operations Specialist responsible for conducting and coordinating home visits for the care management team. The role involves clerical, administrative, and customer service tasks to support care management activities.
Health CareMedicalNon Profit
Responsibilities
Schedule and travel to members’ homes to conduct in-home care management visits
Support the provision of care plans by assisting Nurse Care Managers with member interactions and take authorizations from Nurse Care Manager for processing
Answer incoming calls, place outgoing calls as requested and/or review member care management survey results identifying issues requiring follow-up
Coordinate services, take requests for services, assist Nurse Care Manager in placing authorized services and speaking to members
Assist members in navigating the Health Plans process by phone and in person visits
Establish and maintain relationships acting as the liaison among members, clinical staff and external entities
Perform any other job related duties as requested
Qualification
Required
High School or GED required
Experience using multiple languages in a professional capacity required
Proficient in Microsoft Office Suite to include Word, Excel and PowerPoint
Fluency (speaking, reading, writing) in English and Spanish
Strong written and verbal communication skills
Effective listening and critical thinking skills
Strong interpersonal skills and high level of professionalism
Ability to define problems, collect information and establish facts
Ability to work independently and within a team environment
Ability to develop, prioritize and accomplish goals
Knowledge of applicable Federal, State and Local regulations as it applied to required job functions
Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver's license record check
Influenza vaccination is a requirement of this position
Preferred
Associates degree preferred
Medical terminology experience is strongly preferred
Benefits
You may qualify for a bonus tied to company and individual performance.
A substantial and comprehensive total rewards package.
Company
CareSource
CareSource provides managed care services to Medicaid beneficiaries.
Founded in 1989
1001-5000 employees
H1B Sponsorship
CareSource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (39)
2023 (35)
2022 (21)
2021 (37)
2020 (28)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
FHLB Cincinnati
2026-01-17Grant
Leadership Team
Erhardt Preitauer
President & Chief Executive Officer
Jason Bearden
Market President and CEO, Georgia
Recent News
2026-01-18
Dayton Daily News
2025-12-17
Company data provided by crunchbase