Cardinal Health · 5 hours ago
Senior Change & AI Transformation Consultant
United States
Full-time
Remote
Senior Level, Lead/Staff
$105K/yr - $150K/yr
8+ years expCardinal Health is a leading organization in healthcare innovation focused on patient access and support. They are seeking a Senior Change & AI Transformation Consultant to manage change initiatives, drive adoption of AI technologies, and enhance patient services within a complex healthcare environment.
Health CareHospitalMedical
Responsibilities
Change project planning: Design and execute change strategies and plans that support assigned digital/AI changes within the Director’s business transformation portfolio across patient services, COEs, commercial technology, and pharmacy operations
Analysis: Conduct impact assessments, stakeholder analyses, build change personas, and conduct readiness evaluations to guide successful change project implementations
Stakeholder Engagement: Build strong partnerships across Patient Access, Case Management, Specialty Hubs, Pharmacy Operations, IT, and executive leadership. Perform stakeholder analysis for key change/AI initiatives to build engagement and reduce blockers and resistance to change
Workshops: Partner with Director to facilitate dynamic workshops to elevate organizational change capability and leadership transformation readiness to scale a rapidly growing business
Communications: Design communication strategies, plans, compelling messaging for assigned change/AI projects (infographics, Veeva Engage posts, slides, manager huddle scripts) tailored to diverse audiences—from frontline to leaders. Graphic/creative skills are highly valued but not required
AI Initiatives: Champion and manage change for assigned AI initiatives; includes partnering with the Product team, Technology teams, PMO, L&D, Pharmacy, COEs, and Operations and managing barriers to change and AI adoption
Adoption Metrics: Monitor change project metrics, create surveys, feedback loops, and assess performance indicators to ensure long-term success for assigned initiatives within the Director-managed business and AI transformation portfolio. Gather reporting, surveys, analytics to help director assess organizational resistance/readiness for AI
Value Management: Assist the Director with implementing a benefits realization methodology and toolset to ensure that individual changes, AI use cases, and larger transformation programs realize ROI and expected benefits
Transformation Initiatives: Support specific changes within the overall transformation roadmap to scale the business, drive organizational and culture change, and implement automation and robotics
AI Readiness & Adoption: Provide additional support for large-scale rollout of established AI literacy programs for leadership and GenAI (Copilot/Teams AI)
Risk Management: Identify change risks and lead proactive mitigation strategies to reduce resistance, and AI adoption challenges for assigned projects
Culture and Organizational Development: Contribute to Transformation Office and L&D efforts to strengthen and maintain our amazing culture by supporting onboarding programs, Voice of the Employee (VOE) engagement programs, leader development, and other culture change initiatives that reinforce the Cardinal Health values and prepare the organization for rapid growth and scalability
Strategic Thought Partner: Work collaboratively with Director to continuously advance the maturity of Transformation and Change office
Contribute to methodologies, frameworks, and tools that drive operational excellence, accelerate digital and AI transformation, and enable sustained execution across the organization
Qualification
Required
Bachelor's degree in business, Organizational Development, Healthcare Administration, or related field, preferred
Strong consulting skills, executive presence and communication, analysis, data gathering, cross-functional and collaborative, and organizational skills
Microsoft Office 365 (Teams Premium AI, Copilot) proficiency
Ability to multi-task, context switch, work in a fast-paced and collaborative environment, while delivering quality results within aggressive timeframes
Willingness to travel up to 25%
Must work in Central or Eastern Time Zone business hours. Candidates located in Columbus, OH or Dallas, TX area a major plus but not required. Remote work locations are supported
8+ years of experience in change management, transformation experience
1-2 years of experience with AI initiatives, AI literacy programs (Copilot, GenAI)
Prosci and CCMP certification
Deep understanding and application of Change Management methodology end-to-end from strategy and planning to change impact analysis, communications plans and messaging, stakeholder analysis and engagement, readiness assessments, training and facilitation, change reporting and metrics, and reinforcement and sustainability
Comfortable and highly proficient delivering workshops and courses for individual contributors to mid-level leaders
Preferred
Advanced certifications in digital/AI transformation, AI essentials, coaching, training facilitation, Lean Six Sigma, Organizational Development (ODCP), CPMAI will make a candidate stand out from the pack
Experience managing change for AI-driven solutions in healthcare settings preferred but not required
Solid understanding of patient services, hubs, PBMs, payors or pharmacy operations will differentiate you from other candidates
Experience within the specialty pharma ecosystem, with experience in Payors, PBMs, Specialty Hubs, Patient Services, Patient Assistance Programs, Medicaid, and Pharmacy Operations preferred
Previous projects with CRM platforms like Salesforce, patient support technologies, or specialty pharmacy systems preferred
Knowledge of product, Agile methodologies preferred
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Company
Cardinal Health
Cardinal Health is a manufacturer and distributor of medical and laboratory products.
10001+ employees
H1B Sponsorship
Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)
Funding
Current Stage
Public CompanyTotal Funding
$1.08B2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO
Leadership Team
Aaron Alt
Chief Financial Officer
T
Tony Caprio
Executive Vice President
Recent News
Morningstar.com
2026-01-16
Company data provided by crunchbase