Customer Service Representative jobs in United States
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Opus · 3 hours ago

Customer Service Representative

positionSilver Spring, MD
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18.50/hr - $18.50/hr

Opus is a provider of vehicle emissions testing equipment and services, committed to making the world cleaner and safer. They are looking for a passionate Customer Service Representative to assist motorists in understanding their emission testing results and guide them through the necessary processes.

AutomotiveComputerInformation TechnologyLogisticsSoftware
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H1B Sponsor Likelynote

Responsibilities

Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test
Guide motorists through waiver process and extension requests
Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations
Perform emission tests when needed
Creating a clean and professional environment to keep our station clean and welcoming
Other duties as assigned

Qualification

Customer serviceCommunication skillsProblem-solvingAttention to detailTeamwork

Required

Ability to explain emissions testing results to motorists
Experience guiding customers through waiver process and extension requests
Knowledge of MVA standards for waiver and extension forms
Ability to perform emission tests when needed
Commitment to creating a clean and professional environment

Benefits

Full benefits package including medical
Dental
Vision
Disability
Life insurance
Voluntary benefits
401k with a company match

Company

Opus

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Opus is a technology-driven growth company in the vehicle inspection and intelligent vehicle support markets.
dateFounded in 1999
location
East Granby, Connecticut, USA
people-size1001-5000 employees
web-link
http://opusinspection.com

H1B Sponsorship

Opus has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (25)
2023 (6)

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-05-05Acquired

Leadership Team

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Andrew McIntosh
CEO, Opus Inspection, Inc.
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Lothar Geilen
CEO
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Recent News

Maryland Daily Record
MD to continue with emissions inspection operator after prolonged ‘procurement challenges’
2025-06-05
Google Patent
Method and measurement device for determining a measurement variable of …
2025-04-04
Google Patent
Gas measuring apparatus with a compact design
2025-04-04
Company data provided by crunchbase