Royal Technologies Corp. · 8 hours ago
IT Help Desk Technician
Hudsonville, MI
Full-time
Onsite
Entry Level
1+ years expRoyal Technologies Corp. is a diverse manufacturer serving various industries. They are seeking an IT Help Desk Technician to provide front-line support to internal customers and work on various technology projects.
Manufacturing
Responsibilities
Monitors and maintains the organizational computer system's daily performance
Provides technical support, troubleshoots and resolves urgent technical issues, while responding to help requests in person and by phone
Identifies and escalates complex issues to management. Compiles daily or weekly issues log for management
Compiles daily or weekly issues log for management
Installs and repairs computer hardware and software, cleans computers, and runs diagnostic programs
Writes user manuals and trains staff as needed
Qualification
Required
Excellent customer service skills
A true passion for technology
Preferred
Associate's degree in an IT field preferred and 1 year experience
Working knowledge of Google Workspace and Chrome OS is strongly preferred
Experience with Microsoft Windows, and VMWare Horizon is a plus
Benefits
Quarterly bonuses based on profitability
Ownership in the company through our ESOP plan (Employee Stock Ownership Plan)
Outstanding medical insurance
On-site wellness facility available 24 hours a day
Company
Royal Technologies Corp.
Royal Technologies Corp. is a plastics company specializing in plastic injection molding and urethane foam molding solutions.
1001-5000 employees
H1B Sponsorship
Royal Technologies Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Tom Kennedy
Chief Operating Officer
Company data provided by crunchbase