Mercy · 7 hours ago
Epic Healthcare - Clinical Business Solutions Analyst
Mercy is a healthcare organization seeking a Clinical Business Solutions Analyst to support their ClinDoc Team. The role involves defining business scope, performing functional analysis, and acting as a liaison between infrastructure teams and customers to deliver infrastructure services and solutions.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Formulates and defines business scope and objectives as well as infrastructure requirements through research and fact-finding combined with an understanding of business and industry requirements
Performs functional analysis, requirements, definition and application module configuration and testing
Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables
Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions
Responsible for the identification of and resolution of gaps in the business processes
Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation
Involved in the installation and tuning of modification, as well as archiving data
Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality
Functions as a primary liaison between Infrastructure teams and internal and external customer teams requiring infrastructure services
Manages and cultivates the infrastructure teams relationships with internal customers and project teams
Marshalls appropriate resources to deliver infrastructure services in support of project deliverables
Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support
Deployment / Implementation planning and executing the implementation of new applications or system integration and testing
Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment
Demonstrates thorough understanding of the fundamental tools and concepts of one of the information technology Teams
Applies that understanding to make independent practical contributions to moderately complex IT work within Mercy departments or functions
Detail oriented and capable for exploring innovative solutions to solve complex problems and address issues
Experience in clinical systems, including implementations, support, configuration, optimization, etc
Strong organizational and interpersonal skills
Ability to determine appropriate course of action in more complex situations
Ability to work independently, exercise creativity and maintain a positive attitude
Ability to complete work assignments accurately and in a timely manner
Ability to handle difficult situations involving healthcare workers of all levels
Operates under general supervision
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards
Qualification
Required
Bachelor's degree in related field, specialized training, or equivalent work experience
Epic Certification (within 6 months of hire)
Experience in clinical systems, including implementations, support, configuration, optimization, etc
Strong organizational and interpersonal skills
Ability to determine appropriate course of action in more complex situations
Ability to work independently, exercise creativity and maintain a positive attitude
Ability to complete work assignments accurately and in a timely manner
Ability to handle difficult situations involving healthcare workers of all levels
Operates under general supervision
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards
Preferred
Epic Certification Highly Preferred: (Inpatient, ClinDoc)
Benefits
Medical, dental, and vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
Leadership Team
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