Capital One · 10 hours ago
Senior Manager, Product Management - Developer Experience
Richmond, VA
Full-time
Onsite
Senior Level
$201K/yr - $229K/yr
5+ years expCapital One is a leading financial services company that is seeking a Senior Manager for Product Management in Developer Experience. The role involves driving innovative and sustainable customer experiences through technology, focusing on areas such as observability, R2E, and asset management while leading cross-functional teams to solve complex problems.
Financial Services
No H1B
Responsibilities
Enable IT teams to perform proactive monitoring, leverage telemetry data (ie logs, metrics, traces) to detect anomalies, identifying potential issues before they impact users, gaining real-time visibility into network performance, and deriving actionable insights for faster incident response towards delivering seamless connectivity, minimizing downtime, and optimizing user experiences
Drive 3rd party and internal tools to effectively support Dependency mapping, Audit trail (applied to Applications), Application Performance Monitoring, and Event Correlation
Drive tools to support SRE, Incident and Resilience practices
Support the developer journey driving automated onboarding and visibility, and auto instrumentation
Focus on minimizing the Mean Time to Resolve (MTTR) through automation, process optimization and automated incident response
Own the overall procDrive a unified system of record across all CapitalOne Cloud, non-Cloud and Digital Assets utilizing a defined Asset repository
Support Service mapping and dependencies in a structured CMDB, driving Request, Incident, Response, Change
Implement automated discovery (e.g., ServiceNow Discovery) to ensure Cloud, hardware and software match
Obsesses about internal and external customer needs to reimagine and innovate product solutions
Delivers game-changing outcomes by focusing on leverage and execution excellence
Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Leads cross functional teams to solve customer problems and drive organizational alignment
Qualification
Required
At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred
Experience translating business strategy and analysis into consumer facing digital products
Benefits
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase