Children's Healthcare of Atlanta · 5 hours ago
Financial Resource Coordinator
Children's Healthcare of Atlanta is one of the nation’s leading children’s hospitals, committed to making a difference in the lives of children. The Financial Resource Coordinator performs specialized duties in support of financial aid programs, ensuring timely completion of applications and compliance with policies.
ChildrenHealth CareNon Profit
Responsibilities
Ensures service line charity applications are completed timely and documentation is complete to ensure system compliance
Coordinates with service line to facilitate improvement in charity application process
Reviews all back-end charity applications and processes approvals/denials
Processes all charity adjustments, including service line and back-end write offs
Approves all charity adjustments under $5,000
Prepares month-end reports for charity metrics
Maintains charity database
Updates system charity care policy as needed
Provides charity training/education to service lines and trains new directors, vice presidents, and service line leaders on charity policy and process
Provides administrative support to Charity Oversight and Charity Exception committees and participates in Complex Care committee
Communicates charity approvals with all key stakeholders, including Scheduling, Patient Access, and Patient Accounting
Conducts quarterly meetings with Service Line Directors and Service Line Administrators
Demonstrates sensitivity and compassion to all individuals seeking assistance and effectively communicates with families or community members of diverse backgrounds
Demonstrates confidentiality and security protocols pertaining to an individual’s income or financial criteria
Maintains knowledge of and adheres to the financial assistance policy to educate, screen, and assist patients, parents, community, and departments throughout Children’s Healthcare of Atlanta
Creates all system estimate requests in a timely manner with utilization of Epic payment estimate or Qlikview tool based on request type
Provides patients with accurate estimates of financial responsibility based on insurance coverage or eligibility for government programs within two business days
Submits estimate requests to internal and external customers in a timely manner via appropriate method of correspondence (e.g., email, telephone)
Responds to patient/family questions regarding pricing and costs in a readily understandable manner by interpreting and explaining insurance benefits/eligibility and contract language clearly and concisely
Coordinates financial counseling services when requested or applicable
Maintains work queues and reports to provide data analysis
Provides month-end reports for payment estimate metrics
Performs audits of estimates and presents findings to all key stakeholders, including senior leadership when requested
Communicates any variances within payment estimator and/or Qlikview tool and reports findings to appropriate entities in a timely manner
Maintains created estimates on P drive in Payment Estimator folder for designated time frame
Remains updated on changes to price estimate tool to ensure price estimates remain accurate
Qualification
Required
5 years of related experience
Bachelor's degree in related field
Or 10 years of related experience
Advanced oral and written communication skills
Strong interpersonal communication skills
Ability to work collaboratively with employees at all levels of the organization
Independent judgment to plan, prioritize, and organize a diversified workload with attention to detail
Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
Strong reporting and analytical skills
Preferred
Experience in the healthcare industry
Company
Children's Healthcare of Atlanta
Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children.
H1B Sponsorship
Children's Healthcare of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$5.12MKey Investors
Hyundai Hope On Wheels
2025-12-03Series Unknown· $0.37M
2023-08-25Grant· $0.12M
2022-09-27Grant· $0.3M
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