Regional Property Manager jobs in United States
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The Scion Group · 7 hours ago

Regional Property Manager

The Scion Group is a leading owner, operator, and advisor of student housing in North America, currently seeking a talented Regional Property Manager. This role involves managing operations for a portfolio of properties, implementing strategic objectives, and ensuring a high level of customer experience.

Real Estate
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Responsibilities

Oversees the staffing and recruitment, hiring, training and development of all team members
Drives initiatives from corporate departments to community team members and executes accordingly
Visits assigned properties as required to perform property inspections including review of curb appeal, safety standards, office and maintenance operations, capital improvements, risk management issues, common areas, and consistency to brand
Guides and assists with planning of the move-in, move-out, and turn processes to ensure a successful move-in
May be called into a property in emergency situations when additional leadership is needed on site or to cover short term vacancies
Ensures that all emergencies that happen at property are escalated to the relevant departments within policy guidelines
Delivers coaching conversations around opportunities all operational functions of the property by providing direct and timely feedback with a focus on team and individual development
Focuses on employee engagement and ensuring that associates have the resources needed to be successful
Recognizes strengths and skillsets of team members to make appropriate staffing decisions. Trains and holds team members accountable for meeting property goals and following of Scion policies and service expectations
Works with the Talent Management/Training teams to build career paths and training programs for team members
Consistently reviews occupancy and delinquency report and creates strategies when there are problems
Investigates anomalies in collections and bad debt and ensures that all utilities are billed back according to policy
Assists General Manager to create yearly budget projections
Reviews, approves and provides guidance on budget variance and capital expenditure requests, and solicits advice from capital team as necessary
Negotiates contracts and major purchases in conjunction with the General Manager, in accordance with budget guidelines
Conducts monthly financial calls to review variance reports to ensure that all accruals have been accounted for, outstanding payables are resolved, concessions are reconciled, re-classes and variance comments are accurate and applicable items are being capitalized
Monitors work orders to ensure that they are being completed within policy
Utilizes data points to craft strategies that increase revenue and allow General Managers to appropriately manage expenses
Confirms PO and invoice policies are being effectively followed and implemented in property management software
Oversees the operating performance of and compliance with the Company’s property management procedures and policies by inspecting properties, reviewing financial pricing models and marketing plan(s), conducting operational and financial audits, and developing corrective action plans as necessary to achieve stated goals and objectives
Reviews portfolio’s leasing and market data within Scion Intelligence to ensure accuracy and provide analysis
Utilizes market data and Scion Intelligence information to create effective leasing strategies for each property on the weekly sales calls in conjunction with the Regional Revenue Manager
Assists in facilitating the weekly sales call to ensure that each property has an effective leasing strategy to drive traffic to the property and achieve targeted revenue goals
Communicates sales issues (e. community traffic, closing ratio, value proposition, staffing) and collaborates with Regional Revenue Managers to create strategies to meet revenue targets
Evaluates overall leasing activities including marketing calendar, social media, email campaigns to verify that the property has events in place that coincide with sales strategy plans for the week/month
Works with community team members to develop annual (and as needed) market and demand feasibility analysis to craft the community’s revenue plans for each sales year including: renewal plans and incentives, new resident incentives, unit mix configurations, rates, premiums, fees, deadlines, etc
Continually maintain and communicate current information on the following items: General community knowledge (number of buildings, unit mix, physical amenities, location, university relationship, etc.)
Market (all information contained in market survey) and can compellingly communicate their assigned community’s value proposition relative to peer assets
Content and administrative processes of the Application, Housing Agreement, Assignment process, Community Policies, utilization of Property Management Software and various Addenda
Oversee revenue proforma and can accurately report on achievement of revenue targets including overall market rates, gain to lease, loss to lease, concessions, leasing velocity
Responsible for the continuous implementation and maintenance of Scion’s customer experience philosophy including but not limited to: brand integrity, reputation management, resident events, work order management, hiring and developing staff with a customer experience mindset
Serves as point of contact for all escalated resident complaints; quickly follows through to a satisfactory resolution
Maintains a thorough understanding of capital expenditure expectations and how it effects the experience of residents, parents, and partners
Utilizes technology to find problem patterns at a property and executes on making those necessary changes

Qualification

Property Management ExperienceFinancial AnalysisLeadership SkillsMicrosoft OfficeProperty Management SystemsTeam BuildingCustomer ExperienceCommunication Skills

Required

Minimum of 4 years of property management experience
Direct supervisory component
Prior multi-site management experience
Proficient in Microsoft Office and Property Management Systems
Must be based near a major hub like Charlotte NC, - Columbia, SC
Ability and willingness to travel, paid by the company

Preferred

College graduate

Benefits

Discretionary annual bonus
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k Matching
Paid Maternity Leave

Company

The Scion Group

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The Scion Group is a real estate company that offers buying, selling and management services.

Funding

Current Stage
Late Stage

Leadership Team

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Avi Lewittes
Chief Investment Officer
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Morgan Bailey
Human Resources Business Partner
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Company data provided by crunchbase