INX International Ink Co. · 4 hours ago
Account Representative
Schaumburg, IL
Full-time
Onsite
Mid, Senior Level
$23/hr - $26/hr
5+ years expINX International Ink Co. is a globally recognized producer of inks committed to innovation and sustainability. They are seeking an experienced Account Representative to manage and process customer orders while providing administrative support and addressing customer concerns.
Manufacturing
Responsibilities
Preparing orders for billing and related functions
Receiving, investigating and responding to customer concerns about product, service or billing
Performing consignment inventory and billing functions
Preparing reports for management and customers
Providing administrative support to mini plant accounts by entering data associated with inventory capture movement and relief, either stock or customer filled
Performing searches for internal and external procurement of materials, both raw and finished goods; maintain all related mini plant data in SAP
Qualification
Required
Have a High School graduate or G.E.D. equivalent
Have a minimum of 5 years of customer service experience
Demonstrate excellent customer service skills
Effectively communicate with peers and customers
Demonstrate good computer skills (intermediate) in MS Excel, Word, and Outlook
Have excellent verbal, written, reading comprehension, and demonstrate a professional phone manner
Show good math skills including fractions, decimals, percentages, and discounts
Be an excellent problems solver, involving several variables in standard situations
Work independently, as well as in a team in multi-tasks simultaneously
Preferred
Associate degree from 2-year college or trade school
SAP experience and proficient with Microsoft Suite programs
International export experience
Benefits
Medical
Dental
Vision
Life insurance
Disability
Pet insurance
HSA
FSA
401(k)
Paid Volunteer Time Off
Paid Parental Leave
Company
INX International Ink Co.
INX International Ink Co.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Randy LaCaze
VP / CTO Digital Integration Division
Recent News
Precedence Research
2025-09-12
Company data provided by crunchbase