Hearst Health · 13 hours ago
Senior Manager of Product Operations
Hearst Health is a market leader in healthcare software development, and they are seeking a Senior Manager to optimize the operations of their Product Management team. The role involves designing systems and processes to enhance product delivery, championing continuous improvement, and ensuring alignment across cross-functional teams.
Hospital & Health Care
Responsibilities
Serve as a trusted advisor to Product team leaders on operational excellence and organizational effectiveness
Identify strategic opportunities to improve product maturity and capabilities
Act as connective tissue across Product, Engineering, Design, and Go-To-Market teams to drive transformation and ensure alignment
Ensure smooth communication, visibility, and accountability across all stakeholders
Drive onboarding, training, and change management for new tools and processes
Design, implement, and continuously improve the product organization’s operating model — strategic portfolio reviews, roadmap governance, discovery workflows, and stakeholder engagement models
Define scalable processes and best practices and drive continuous improvement in product operations
Troubleshoot product-related process bottlenecks across the company
Help facilitate adoption of new AI solutions to drive scale in Product and in Product’s partnership with other teams
Qualification
Required
5 years of progressive experience in product management, product operations, strategy consulting, or technical program management in medium-to-large software product organizations with 5+ product teams
Demonstrated experience in completing successful product operations modernization initiatives
Excellent communication skills and the proven ability to influence cross-functional teams and senior executives
Proficiency with modern product tools and the willingness to critically examine new ones
Preferred
Experience in health tech
Benefits
Competitive pay
Robust benefits
Professional development opportunities
Flexibility
Company
Hearst Health
The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety and efficiency of care.