River Valley Foods · 21 hours ago
2nd Shift Office Clerk
Syracuse, NY
Full-time
Onsite
Entry Level
$19/hr - $20/hr
1+ years expRiver Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. The 2nd Shift Office Clerk is responsible for providing administrative support for outbound scheduling, preparing daily warehouse selection orders, and handling after-hours customer service duties.
Wholesale
Responsibilities
Allocate, print, and separate orders
Prepare daily selection labels and distribute assignments to Order Selectors
Create and type bills of lading, cross dock sheets, backhauls and Wegmans load diagrams
Prepare and print invoices
Ensure proper paperwork is accounted for and complied correctly for outgoing loads
Answer and return incoming phone calls and emails; answer incoming Customer Service calls after 4pm and email messages and notes to Customer Service for any required follow up
Accommodate late order and/or after-hours processing when applicable, including same day ships
Meet with transportation team, check voicemail and emails for special requests and note any changes to the Shift Supervisor
Ensure that driver runs are correctly assembled and disburse paperwork and miscellaneous items to Delivery Drivers as requested
Calculate Order Selectors’ productivity and error rates
Track items that are out of stock and communicate stock level information as required
Complete data entry tasks as assigned
Build lasting customer relationships through positive communication and resolution of concerns
Seamlessly handle numerous and varied daily tasks
Perform additional job duties as required
Qualification
Required
Must be at least 18 years old
Able to read and speak English
Able to pass a pre-employment drug screening test
Basic knowledge of Microsoft programs (Excel, Outlook, Word) and ability to apply that knowledge to daily tasks
Ability to maintain a clean and safe work environment while performing daily tasks
Organized, self-motivated and able to work with careful attention to detail
Regularly use active listening and critical thinking skills to solve problems
Ability to adapt, demonstrate flexibility and prioritize work
Ability to communicate effectively and use teamwork to achieve goals
High school diploma or equivalent required
Must have at least one year of administrative experience inclusive of data entry
Benefits
Vacation and Paid Sick Time
Company paid holidays
Health, prescription, and dental insurance
Life and disability insurance
Supplemental insurances
401 (k) with company match
Employee assistant program
Employee purchase program
Company
River Valley Foods
River Valley & Cavallaro Specialty Foods is a food & beverages company based out of Syracuse, NY.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase