Agiliti · 19 hours ago
Biomedical Services Manager
Indianapolis, IN
Full-time
Onsite
Mid, Senior Level
$100K/yr - $110K/yr
3+ years expAgiliti is a top manufacturer and service provider for medical and surgical equipment, partnering with clinicians to ensure patient readiness. The Technical Service Manager will lead clinical engineering services, oversee team performance, and implement processes to enhance customer service and operational goals.
Health Care
Hiring Manager
Erica Cuthbertson, SHRMSCP
Responsibilities
Create a work environment where employees feel engaged, take ownership, and demonstrate pride in their work
Build and reinforce a strong customer service culture across all service teams
Set clear performance expectations, monitor results, and hold teams accountable for achieving operational goals
Implement new processes and continuous improvement initiatives that enhance the customer experience and overall service delivery
Partner with Divisional Directors, Customer Service Technicians, Account Executives, and Operations leadership to support customer meetings, promote revenue growth, and expand services
Qualification
Required
3+ years of experience supervising or managing medical service technicians or engineers
Bachelor's degree in Electronics, Mechanical Engineering, Biomedical Equipment Technology, or equivalent military training
Experience in medical equipment preventive maintenance, repair, and handling, with the ability to read and understand technical manuals and electrical/pneumatic schematics
Business and financial management expertise, including experience managing a budget, supporting contract and account margin maintenance, and contributing to district operations; knowledge of managing P&L
Working knowledge of the healthcare industry, including hospital operations, alternate care providers, or medical equipment manufacturers
Excellent customer communication and leadership skills that project confidence, enthusiasm, and a professional image
Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint)
Ability to lift and/or push up to 75 pounds and stand and walk for extended periods; valid driver's license; willingness to work flexible hours (including evenings, weekends, holidays, and emergency off-hours) and travel up to 30% as required
Benefits
Comprehensive benefits package
Tuition reimbursement
Up to a 3% match on your 401(k)
Make any day a pay day with Daily Pay
Company
Agiliti
Agiliti is a provider of health care technology management and service solutions to the health care industry.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-02-26Acquired
2021-04-22IPO
Leadership Team
Tom Boehning
Chief Executive Officer and Board Member
Tom Leonard
CEO and Board Member
Recent News
Medical Xpress - latest medical and health news stories
2025-10-02
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