Crossfire Consulting · 5 days ago
Hybrid Project Manager - Business Process
New York, NY
Full-time
Hybrid
Senior Level
7+ years expCrossfire Consulting is seeking a Hybrid Project Manager specializing in Business Process. The role involves leading process improvement projects, conducting root-cause analysis, and managing documentation to ensure adherence to standardized work and tracking program results.
ConsultingInformation TechnologySoftwareStaffing Agency
Responsibilities
Perform Cost Benefit project reporting analysis (PMO) on all projects across various agencies
Recommend possible solutions to improve productivity, quality and safety on various projects
Create, update and audit all levels of documentation to ensure adherence to standardized work and create benchmarks and KPI’s to track the programs results and progress
Perform detailed review of process models and organizational charts prior to review in alignment with project requirements
Facilitate remediation of modeling issues/procedure documentation with SMEs
Create and Produce Standard Operational Procedures for various division specific processes
Perform a detailed review of process models and organizational charts prior to review in alignment with project requirements
Build process maps, project plans, data collection plans, and data analysis; identify synergies and gaps around the process for standardization and optimization
Creation of KPI’s to track progress on various project iniatives
General PMO documentation will need to be created to track Program
Scope and charter the work for business process continuous improvement efforts
Qualification
Required
Proficiency with MS Visio required
Ability to conduct root-cause analysis and value stream mapping sessions
Certified Lean Six Sigma Green Belt Required
Business process mapping using BPMN standard of Client
Strong Project Management, coordination and multi-tasking skills
Excellent oral, written, presentation, and communication skills
Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
Proficiency with Microsoft SharePoint version 2010 or higher
Familiarity with Microsoft Project version 2010 or higher
Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
Strong analytical and problem solving skills
Ability to effectively prioritize and execute in a high-pressure environment
Ability to independently set priorities and meet deadlines in a fast paced environment; a self-starter
Familiarity with creating Standard Operating Procedures (SOP's) and documenting key process requirements and can produce sample work upon request to the MTA
General Knowledge of public mass transit assets & operations
Expert Knowledge of lean methods, waste elimination, 5S, total productive maintenance, flow, and error proofing
Ability to perform root-cause analysis and value stream mapping
Led Kaizen or CI events and or improvement teams and implemented lean manufacturing techniques
Strong Problem Solving & analytical skills
Strong Leadership skills with the ability to develop, motivate and foster teamwork
Strong ability to exercise a reasonable level or in-depth judgement and decision making
Strong Verbal and written communication skills
Excellent organizational & planning skills with attention to detail
Must be able to work in a fast-paced environment
Must be able to prepare concise and insightful reports in a timely manner
Strong interpersonal skills with the ability to interact with all levels in the company & outside agencies
Working knowledge of Microsoft office (Work, EXCEL, Visio, Access, etc.)
Proficient in MS VISIO for process mapping
Working knowledge of PeopleSoft HCM and Oracle HCM, Experience with Cloud Migrations
Preferred
Black Belt preferred
Preferred minimum 7 years' experience in Business Process Modelling (& management) with MS Visio is required
Company
Crossfire Consulting
Crossfire Consulting is an IT company that provides IT staffing and software development services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase