JMARK - IT Support and IT Services · 15 hours ago
Network Engineer (Financial Services)
Springfield, MO
Full-time
Hybrid
Entry Level
1+ years expJMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies, and strategic IT consulting. As a Network Engineer I – Financial Services, you will support security-sensitive clients in the financial sector, ensuring their networks and systems remain secure and compliant.
Information TechnologySoftware
Responsibilities
Provide onsite and remote support for financial services client networks, servers, and end-user environments
Troubleshoot and resolve escalated issues with a strong focus on security, uptime, and regulatory requirements
Manage, maintain, and optimize network infrastructure, including firewalls, switches, and secure connectivity in compliance-driven environments
Support and maintain Fortinet and/or Cisco network and security solutions, including firewalls, VPNs, and switching
Follow and uphold documented standards, change management procedures, and security best practices
Accurately document all work performed using professional services and documentation tools to support audits and reviews
Perform routine system health checks, preventative maintenance, and assist with secure installations and migrations
Collaborate closely with Service Managers, Project Managers, and Security teams on client initiatives and risk mitigation
Identify recurring or systemic issues and contribute to proactive improvements that reduce operational and security risk
Continually expand technical and security knowledge, including working toward relevant certifications
Qualification
Required
12–36 months of experience in a technical support or network engineering role, or equivalent demonstrated technical competence
Strong knowledge of Microsoft Windows desktop and server operating systems (2012–2019)
Hands-on experience with Active Directory, Group Policy, virtualization platforms (VMware, Hyper-V), and RDS
Practical experience with Fortinet and/or Cisco networking and security products (firewalls, switches, VPNs)
Solid understanding of networking fundamentals including IPv4/IPv6, firewalls, VPNs, and secure remote access
Awareness of security concepts such as least privilege, MFA, logging, and change control
Ability to work independently while following established processes and contributing effectively to a team
Strong written and verbal communication skills with a calm, professional, client-first mindset
Willingness to travel locally or regionally as required
Valid driver's license, reliable transportation, and proof of insurance
Preferred
Experience supporting clients in financial services, banking, healthcare, or other regulated industries preferred
Experience working in a managed services and/or Microsoft Partner environment
Familiarity with core banking systems(such as Fiserv, Jack Henry, FIS, or similar) is a strong plus
Cisco Certified Network Associate (CCNA)
CompTIA Network+
CompTIA Security+
Company
JMARK - IT Support and IT Services
For over thirty years, JMARK has been providing innovative IT solutions to organizations of all sizes.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas Douglas
Chief Executive Officer
Company data provided by crunchbase