Shaner Hotels · 6 hours ago
Assistant General Manager | Fairfield Inn Harrisburg International Airport
4 Terminal Drive, Middletown, PA, 17057, US
Full-time
Onsite
Entry, Mid Level
1+ years expShaner Hotels is a leading hospitality owner-operator and management company with a diverse portfolio. They are seeking an Assistant General Manager to assist in maintaining proper controls for hotel operations and ensuring high standards of guest satisfaction and profitability.
HospitalityResortsRestaurants
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts
Focus on achievement of hotel financial goals / budget targets
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals
Assist in developing long- and short-range financial objectives consistent with property objectives
Ensure that all Shaner and franchise operating standards are followed
Be accessible to guests and employees
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures
Handle guest complaints ensuring guest satisfaction
Assist staff with their job functions to ensure optimum service to guests
Leads all aspects of employee performance to ensure productivity and a quality work environment
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections
Other duties as assigned
Qualification
Required
Minimum of one year of management experience in the hospitality industry
Ability to satisfactorily communicate with guests, management and co-workers to their understanding
High school graduate or equivalent; college degree in hospitality management or business preferred
Knowledge of budget preparation and cost controls
Working knowledge of all hotel departments
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to apply good judgment to carry out instructions
Knowledgeable of the property management system
Knowledge of local activities and attractions appropriate for clientele
Preferred
College degree in hospitality management or business preferred
Bilingual English/Spanish a plus
Benefits
Complimentary breakfast
Fitness center
Meeting space
Lobby lounge serving lunch, dinner, and cocktails
Company
Shaner Hotels
Shaner Hotels is a hotel developer, owner and operator in a progressive global hospitality industry.
1001-5000 employees
H1B Sponsorship
Shaner Hotels has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$109.6M2013-06-11Private Equity· $50M
2007-01-01Private Equity· $59.6M
Recent News
2024-11-27
Hotel Management Network
2024-04-27
Company data provided by crunchbase