Program Coordinator I - 60023737 REPOST jobs in United States
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NEOGOV · 21 hours ago

Program Coordinator I - 60023737 REPOST

NEOGOV is seeking a Program Coordinator I to support the South Carolina Department of Education. The role involves responding to public inquiries and complaints regarding education, managing case systems, and serving as a liaison for procurement within the Office of Communications.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

The Agency Ombudsman will respond to members of the general public, particularly parents, concerning their inquiries or complaints about public education in South Carolina
They act as a cheerful and capable connector between callers and local schools and school districts
They initiate contact with schools and districts as needed and obtain relevant information from appropriate staff at the South Carolina Department of Education
As directed, they respond to letters and emails to the South Carolina Department of Education concerning educational issues
They will manage the agency's constituent case management system, providing oversight to policy adherence and following up with staff members who owe pending responses
They serve as the procurement liaison for the Office of Communications, initiating purchase orders when needed

Qualification

Customer service experienceConstituent outreachCase managementCommunication skillsProblem-solving skills

Required

A high school diploma and relevant program experience

Preferred

At least two years of full-time experience in customer service and/or constituent outreach

Benefits

Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting and flexible work schedules
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase