SPG - Specialty Program Group · 1 month ago
Personal Effects Claims Specialist
Specialty Program Group (SPG) is a division of HUB International focused on providing specialized insurance solutions. The Personal Effects Claims Specialist is responsible for managing the lifecycle of household-goods and personal-effects claims, requiring a balance of technical analysis and strong communication skills.
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Responsibilities
Conduct thorough investigations of claims arising from the transit or storage of household goods and personal effects, including domestic moves, international shipments, and storage
Review and interpret applicable policy forms, apply provisions to factual scenarios, and determine coverage and liability
Assess the value of lost or damaged items and negotiate fair, accurate settlements consistent with ANOVA guidelines
Communicate clearly, empathetically, and proactively with insureds
Maintain meticulous and timely claim documentation following internal controls and regulatory standards
Work closely with internal departments, surveyors, adjusters, and brokers
Qualification
Required
Strong analytical and communication skills
Customer-focused mindset
Ability to manage high-volume claims
Proficiency with claims systems and Google Workspace
Adjuster license(s) or willingness to obtain
5-7 years of relevant experience
High school or equivalent
Preferred
5+ years of experience as a Claims Adjuster
Experience in P&C, Inland Marine, or Household Goods/Moving claims
Benefits
Health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
Paid-time-off benefits such as vacation, sick, and personal days
Eligible bonuses, equity and commissions for some positions
Company
SPG - Specialty Program Group
Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.
Funding
Current Stage
Late StageRecent News
2025-12-17
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