Castle Peak Communities · 22 hours ago
Director of Operations
Denver Metropolitan Area
Full-time
Hybrid
Director/Executive
10+ years expCastle Peak Communities is a premier property management company based in Denver, Colorado, specializing in the management of Manufactured Housing Communities. They are seeking an experienced Director of Operations to lead property management operations and drive performance across all regions, focusing on developing operational strategies and fostering a culture of excellence.
Real Estate
Hiring Manager
Andrew P.
Responsibilities
Provide strategic leadership and direction to the operations management team, overseeing the operational and financial performance of all properties and regions within the organization
Develop and implement operational strategies, policies, and procedures to drive performance, optimize efficiency, and achieve company goals and objectives
Collaborate with regional and district managers to establish performance benchmarks, key performance indicators, and operational goals, and monitor progress towards achieving targets
Implement best practices and standardized processes across all regions to ensure consistency, compliance, and operational excellence
Lead initiatives to improve resident satisfaction, enhance resident engagement, and promote a sense of community within manufactured housing communities
Develop and implement training and professional development programs for property management staff, providing mentorship, guidance, and support to foster career growth and advancement
Monitor market trends, industry developments, and regulatory changes affecting manufactured housing communities, and adapt operational strategies accordingly
Collaborate with cross-functional teams, including finance, marketing, and asset management, to optimize performance and achieve financial objectives
Foster positive relationships with residents, staff, vendors, corporate stakeholders, and community partners, promoting a culture of collaboration, transparency, and accountability
Drive innovation and continuous improvement initiatives to enhance operational efficiency, streamline processes, and maximize value for residents and investors
Execute strategic initiatives aligned with pro forma assumptions, with a strong emphasis on delivering CapEx plans—including capital project scheduling, budgeting, vendor oversight, and on-time/on-budget execution—alongside operational targets, expense controls, revenue optimization, and long-term value creation
Qualification
Required
Bachelor's degree in business administration, real estate, or a related field
10+ years of experience in property management, including 5+ years of experience in a leadership or executive role overseeing operations management
Strong leadership and management skills, with the ability to inspire and motivate teams, drive performance, and achieve results
Excellent communication and interpersonal skills, with the ability to interact professionally with residents, staff, vendors, corporate stakeholders, and community partners
Proven track record of developing and implementing operational strategies, policies, and procedures to drive performance and achieve organizational goals
Knowledge of property management software and Microsoft Office Suite
Familiarity with fair housing laws, landlord-tenant regulations, and property management best practices
Ability to travel as needed
Preferred
Experience with Rent Manager is a plus
Experience with manufactured housing is strongly preferred
Benefits
Competitive salary commensurate with experience
Paid time off and holidays
Ongoing training and professional development opportunities
Opportunities for career advancement within the company
Company
Castle Peak Communities
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase