Starwood Hotels · 10 hours ago
Assistant Front Office Manager
Starwood Hotels is a luxury hotel brand management company focused on providing exceptional guest experiences. They are seeking an Assistant Front Office Manager to lead and inspire the service team, train new hires, and enhance guest interactions.
HospitalityHotelVenture Capital
Responsibilities
Lead and inspire the Front Office service team
Train, supervise and mentor new hires
Interact with guests to ensure exceptional service
Teach team members to provide excellent guest experiences
Qualification
Required
Minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment
Advanced knowledge of front office operations
Strong leader with a proven track record in guest and team member engagement and financial performance
Excels at communication, both verbal and written
Able to accommodate a flexible schedule to include days, evenings, weekends and holidays
Preferred
A post-secondary diploma or degree would be a plus
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.