America's Preferred Home Warranty · 1 day ago
Sales - Customer Care Expert
Jackson, MI, US
Full-time
Onsite
New Grad, Entry Level
$66K/yr - $119K/yrAmerica’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! The Homeowner Concierge Specialist will be responsible for providing excellent customer service and maintaining positive ongoing customer relationships by being the primary point of contact.
Real Estate
Responsibilities
You will talk with customers over the telephone to:
Help them understand our products and services
Answer their questions
Connect them with other specialists that can address various needs
Present special offers for services they want and need
Provide an amazing customer experience by being your amazing self, with an objective to establish a long-term relationship with individual customers that lasts for 5 to 10 years, or more
Qualification
Required
Self-motivated with a strong work ethic, integrity, and high moral values
Strong interpersonal and communication skills, including telephone etiquette using tone and voice inflection
Excellent time and resource management skills
Ability to project a professional and knowledgeable demeanor
Ability to easily navigate in a windows environment
High school or equivalent
Benefits
Paid training
Health insurance, dental, and vision
Life insurance
401k (matching)
Paid holidays
Paid time off (Up to 5 weeks)
Short term and long-term disability
Rewarding employee referral bonuses
Parenting time
Company
America's Preferred Home Warranty
A privately held Christian-based company .
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rodney Martin
CEO
Company data provided by crunchbase