Kennedy Jenks · 12 hours ago
Client Service Manager
Richmond, VA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expKennedy Jenks is a company founded in 1919 that focuses on engineering, environmental consulting, and construction management services. They are seeking an experienced Client Service Manager to develop client strategies, manage projects, and ensure efficient service delivery while maintaining client relationships.
Service IndustryTransportationWaste ManagementWater
Responsibilities
Achieve sales targets by leading new pursuits. Cultivate, establish, and maintain client and partner relationships
Accountable for ensuring successful project delivery and attainment of financial goals by optimizing operational efficiency
Leads one or more client service teams, coordinates resources and activities, and connects people to projects
Serves as Deputy PM or PM for various projects, working under the PM or Client Service Director, with full responsibility and accountability for scope, schedule and budget
Leads client interview presentations, proposals, and strategy formulation. Works closely with the Marketing & Proposals team to deliver sales results
Qualification
Required
Bachelors and/or Masters degree in Civil or Environmental Engineering, or similar engineering field
10+ years of related water/wastewater engineering consulting experience with a track record of success in business development
Professional Engineer (PE) license
Proficiency with Microsoft Office Products and familiarity with Client Relationship Management tools
Demonstrated ability to provide excellent client service
Strong writing, editing, and research skills
Strong analytical and problem-solving ability
Some travel within the area to project sites, for client visits/meetings and to other Kennedy Jenks offices will be necessary
Benefits
Medical
Dental
Vision
Life and disability insurance
401k
Bonus opportunities
Tuition reimbursement
Professional registration support
A competitive PTO and holiday plan
Other benefits and programs
Company
Kennedy Jenks
For over 100 years, Kennedy Jenks has provided engineering and scientific solutions for innovative water and environmental projects.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Keith London
President/CEO
John Pilkington
CFO
Recent News
Company data provided by crunchbase