BMO · 10 hours ago
Senior Associate Collections - Business Operations
United States
Full-time
Remote
Entry, Mid Level
$42K/yr - $69K/yr
2+ years expBMO is a financial institution dedicated to creating lasting positive change for customers and communities. They are seeking a Senior Associate in Collections for Business Operations to provide office support, facilitate business objectives, and collaborate with stakeholders while managing various administrative tasks.
BankingCrowdfundingFinanceFinancial Services
Responsibilities
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
Coordinates and schedules work, forecasts resource requirements, monitors work quality, trains staff, and researches and resolves problems
Provides verbal feedback to team members and input to performance appraisals
Assigns tasks within guidelines provided by the manager
Monitors working behaviour and adherence to guidelines
Takes immediate action to address serious infractions of policies or regulations
Compiles, copies, sorts, and files records of office activities and business transactions
Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation
Creates, maintains, and enters information into databases
Prepares funding approval requests for department projects
Tracks, verifies, and processes department budget and capital expenditure invoices
Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements
Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution)
Maintains office supplies inventory, checks inventory of supply stocks, places and facilitates the execution of office supply orders, and verifies receipt
Schedules meetings and coordinates applicable audio-visual equipment, catering, room setup, and conference calls
Books travel arrangements and prepares itineraries for management
Answers central phone lines, responds to and resolves or escalates inquiries for resolution
Supports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails, and policies and procedures) and dispatching outgoing communication
Processes modifications and updates to departmental procedures for manager’s approval, ensuring new information and procedures are provided to the team
Verifies staff timesheets and collects and tracks staff attendance data (e.g. overtime, sick, and vacation time) in accordance with applicable guidelines to ensure consistency and determine staff availability
Liaises with internal business units and external vendors to coordinate and implement changes to premises to accommodate incoming and outgoing staff and contractors (e.g. relocations, office planning and new furniture requirements) with minimal interruptions to business operations
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
Analyzes issues and determines next steps
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically between 2 - 3 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience
Certificate in Office Administration is desirable
Strong knowledge and understanding of the business unit's key products and services, processes, and controls
Good understanding of the business unit's risk and regulatory requirements
Good knowledge of office equipment used by the business unit, such as photocopiers and printers
Solid knowledge and understanding of routine procedures and/or processes of the work team
Strong experience with transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit
Specialized knowledge
Verbal & written communication skills - Good
Organization skills - Good
Collaboration & team skills - Good
Analytical and problem solving skills - Good
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO
We’re a bank, but there’s more to it than that. When you join BMO, it opens a world of opportunities.
10001+ employees
H1B Sponsorship
BMO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (6)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.54B2025-10-23Post Ipo Debt· $142.91M
2025-02-26Post Ipo Debt· $871.76M
2024-07-09Post Ipo Debt· $750M
Leadership Team
David Casper
U.S. Chief Executive Officer
Azam Dawood
Head Of Sourcing
Recent News
2026-01-20
MarketScreener
2026-01-06
Company data provided by crunchbase