Lexitas · 9 hours ago
Client Service Specialist
United States
Full-time
Remote
Entry Level
$24/hr - $24/hr
1+ years expLexitas is a rapidly growing national provider of legal and corporate support services. As a Client Services Specialist, you will be the first line of communication between Lexitas and our legal clients, ensuring high-touch support through timely email correspondence, order fulfillment, and client onboarding.
LegalProfessional ServicesVideo Conferencing
Hiring Manager
Clarence Gray
Responsibilities
Serve as the primary email contact for new and existing clients, ensuring timely, accurate responses
Onboard new clients and users into Lexitas systems and introduce them to our online client portal
Manage data entry tasks, including job orders, new attorney/firm profiles, locations, and client preferences
Coordinate and schedule deposition services across departments
Monitor job queues and backlogs, update case statuses, and send daily job entries
Collaborate with sales and operations to support lead generation, resolve client concerns, and ensure job execution
Generate and distribute client job reports and confirm billing accuracy
Support the call queue when needed and assist with after-hours availability on a rotating basis
Maintain confidentiality and compliance with HIPAA regulations for handling legal and medical records
Qualification
Required
High school diploma or equivalent required
1+ year experience in litigation services, legal support, or a customer service role
Reliable attendance and strong work ethic
Flexibility to work occasional overtime or on-call shifts as needed
Exceptional attention to detail and a strong sense of accountability
Ability to manage multiple priorities in a fast-paced environment
Strong data entry and typing proficiency with a focus on accuracy
Outstanding verbal and written communication skills
A positive, client-first attitude with excellent customer service instincts
Team-oriented mindset with the flexibility to adapt to shifting priorities
Proficiency in Microsoft Outlook, Word, Adobe Acrobat, and standard office tools
Ability to effectively present information and respond to questions from internal and external customers whose first language is English
Preferred
Understanding of HIPAA compliance is preferred but can be trained
Knowledge of legal terminology or deposition notices is a plus
Benefits
Fully equipped home office setup
Company-issued laptop
Company
Lexitas
Lexitas is a professional family of litigation support companies that offers an array of litigation support services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-11-05Acquired
2016-09-09Debt Financing
Leadership Team
Nishat Mehta
Chief Executive Officer
Sriram Venkateswaran
Chief Financial Officer
Recent News
2026-01-07
Company data provided by crunchbase