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Zensar Technologies · 8 hours ago

Nexthink Consultant

Dallas, TX

Full-time

Onsite

Senior Level

Zensar Technologies is seeking a Nexthink Consultant to define and own the Nexthink roadmap aligned with workplace services strategy. The role involves implementing roadmap initiatives, overseeing day-to-day operations, and serving as a Nexthink consultant and administrator to support business initiatives and deliver measurable ROI.

ConsultingIT ManagementOutsourcingSoftware

H1B Sponsor Likely

Responsibilities

Define and own the Nexthink roadmap (short-term and long-term) aligned with workplace services strategy

Act as a thought leader for Nexthink, demonstrating how the platform supports business initiatives and delivers measurable ROI

Collaborate with stakeholders across other tracks in Workplace Services, ECS, Security, Network, Service Management, and other functions to identify and implement high-value use cases

Implement roadmap initiatives including Continuous Service Improvement (CSI), proactive issue handling, remote actions, and other Nexthink service capabilities

Lead the execution of Nexthink roadmap initiatives in partnership with team members and cross-functional teams

Create custom dashboards, remote actions, and campaigns tailored to business requirements

Ensure Nexthink collector versions and platform components remain current and compliant

Oversee day-to-day Nexthink operations, ensuring platform stability and performance

Manage timely reporting of key deliverables and insights from Nexthink on a monthly basis

Coordinate with Workplace Support Teams to analyze and troubleshoot issues using Nexthink

Maintain governance and best practices for Nexthink administration and usage

Serve as a Nexthink consultant and administrator, with a strong expectation to work hands-on within the platform as an engineer, leveraging deep experience in Nexthink Experience and Nexthink Infinity

Possess strong PowerShell scripting skills for automation and customization

Work independently under minimal supervision to develop solutions for complex IT challenges

Qualification

Nexthink ExperienceNexthink InfinityPowerShell scriptingContinuous Service ImprovementStakeholder collaborationDashboard creationIssue troubleshootingGovernance best practices

Required