Sales Associate jobs in United States
cer-icon
Apply on Employer Site
company-logo

Crate and Barrel · 9 hours ago

Sales Associate

Crate and Barrel is a company focused on maximizing sales growth and profitability through customer engagement. The Sales Associate will support store sales goals, maintain a positive presence on the sales floor, and ensure effective communication of product information to customers.

Retail

Responsibilities

Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead
Lead by example and support store management in holding self and others accountable for store profitability and safe work practices
Maintain a strong, visible and positive presence on the sales floor
Support all efforts and initiatives across all business channels implemented by the company
Support the company’s mission and goals, including applicable key performance indicators (KPIs)
Learn company products and be able to effectively communicate to customers
Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
Promote the brand by engaging customers in creative activities and demonstrations
Ensure full understanding and awareness of all current product and product information
Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives
Develop, share and apply product expertise
Possess a complete understanding of and comply with all store processes
Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
Engage in, maintain and support store safety standards and training
Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product
Possess a complete understanding of applicable company systems, policies and procedures
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide

Qualification

Customer serviceRetail experienceVisual merchandisingProduct knowledgeTeamwork

Required

Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead
Lead by example and support store management in holding self and others accountable for store profitability and safe work practices
Maintain a strong, visible and positive presence on the sales floor
Support all efforts and initiatives across all business channels implemented by the company
Support the company's mission and goals, including applicable key performance indicators (KPIs)
Learn company products and be able to effectively communicate to customers
Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
Promote the brand by engaging customers in creative activities and demonstrations
Ensure full understanding and awareness of all current product and product information
Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives
Develop, share and apply product expertise
Possess a complete understanding of and comply with all store processes
Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
Engage in, maintain and support store safety standards and training
Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product
Possess a complete understanding of applicable company systems, policies and procedures
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide

Preferred

Customer service experience preferred
Retail experience preferred

Company

Crate and Barrel

company-logo
At Crate & Barrel, we help people build a home with purpose.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Janet Hayes
Chief Executive Officer, Crate & Barrel Holdings
linkedin
leader-logo
Ana Hagemaster
Human Resources Business Partner
linkedin
Company data provided by crunchbase