Upstate Niagara Cooperative, Inc. · 1 day ago
Sales Operations Specialist
Lancaster, NY
Full-time
Onsite
New Grad, Entry Level
$23/hr - $27/hrUpstate Niagara Cooperative is one of America’s largest and most stable dairy cooperatives, owned by over 200 local family farms. The Sales Operations Specialist I will provide day-to-day support to the sales team, ensuring effective data management of sales proposals and opportunities while facilitating a seamless sales process for customers.
Consumer GoodsDairyFood and BeverageManufacturing
Responsibilities
Prepare and manage on-time and accurate reporting (weekly, monthly, quarterly)
Support bid management and submission processes as needed
Monitor and track customer complaints, orders, and production statuses
Support pricing requests, document requests, and handle reporting RFIs/RFQs
Customer portal request and facilitate product release reviews
Support customer meetings and new product/item code launches
Collaborate with the Customer Relations team to manage inventory issues (short code, overruns, etc.)
Support customer sample requests with communication, tracking and follow up on any issues
Manage item transition process to support the purchasing team and minimize obsolescence while meeting customer objectives
Collaborate with the internal teams to ensure compliance with customer programs and document trade allowances and deductions
The ability to navigate the organization to address challenges and get answers
Adhere to cross-training plan as assigned by your manager
Desire to learn product portfolio
Interest in gaining knowledge of the financial drivers of our business and that of our customers
Perform other duties as required
Qualification
Required
Proficient in MS Office, especially Excel, with strong data analysis skills
Experience with financial modeling and analytical tools
Able to analyze raw data creatively and produce actionable insights
Strong team player with excellent organizational, multi-tasking, and project management skills
High attention to detail, strong communication (both written and oral), and negotiation abilities
Capable of working independently, setting priorities, and meeting deadlines in a fast-paced environment
Creative, resourceful, and willing to explore new approaches to problem-solving
Preferred
College Degree/Diploma in relevant course of study preferred, or high school diploma with equivalent relevant work experience
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Referral program
Vision insurance
Company
Upstate Niagara Cooperative, Inc.
A cooperative of about 260 family-owned farms, Upstate Niagara is a food and beverage company that has been producing award-winning, high-quality dairy products since 1971.
Founded in 1971
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Ellis
Chief Executive Officer
Barbara Hood
EA to Chief Strategy Officer, CFO & Treasurer
Recent News
Rochester Business Journal
2025-08-06
Rochester Business Journal
2025-06-13
Company data provided by crunchbase