Vantage Risk Companies · 10 hours ago
Senior Claims Specialist, Cyber Claims
United States
Full-time
Remote
Mid, Senior Level
$115K/yr - $160K/yr
3+ years expVantage Group Holdings Ltd. is a re/insurance partner focused on the future, providing specialty re/insurance through its operating subsidiaries. The Senior Claims Specialist, Cyber Claims will manage Cyber claims, providing complete claim management and loss mitigation services while supporting the Underwriting Business Unit and engaging with stakeholders.
InsuranceProperty InsuranceProperty Management
Responsibilities
Evaluates, reserves, and manages Cyber claims to resolution, including oversight of all phases of litigation related to Cyber exposures
Reviews and analyzes loss notices for coverage, drafts coverage letters, and communicates coverage positions to insureds, brokers, and agents as necessary
Communicates regularly with insureds, brokers, and internal and external stakeholders regarding individual claim development and strategy
Provides superior customer service to, and proactively builds strong relationships with, all appropriate representatives of assigned accounts, including their internal leadership, brokers, and agents to maximize the competitive advantage derived from the Vantage Claims value proposition
Implements Vantage Claims Best Practices for proper and consistent claim handling performance, compliance, and achievement of business goals and drives efficient and proactive litigation defense strategies by effectively managing retained counsel
Thoroughly, clearly, and thoughtfully documents claim files with all relevant factual and evaluative information in compliance with company policies, best practices, and applicable regulatory authority where necessary
Demonstrates superior subject matter knowledge and negotiation skills to affect appropriate claim outcomes through direct negotiation and utilizing alternative dispute resolution as necessary
Proactively drives claim development and seeks creative ways to achieve optimal results on every file
Implements Vantage reserving and reporting protocols to avoid unexpected developments and outcomes
Identifies issues and trends within their accounts and the Cyber market and regularly communicates those to insureds, brokers, Vantage Claims leadership, Underwriting partners, and actuaries
Follows all escalation and reporting protocols as required under appropriate circumstances for cases with significant potential exposure
Attends marketing, account renewal, and reinsurance meetings as appropriate to communicate the Vantage claims handling philosophy and value proposition
Treats all internal and external stakeholders and business partners respectfully and always demonstrates a positive attitude and collegial approach to their work
Some travel is associated with this role (including but not limited to off-site meetings, court proceedings, mediations)
Qualification
Required
Bachelor's degree or equivalent professional experience required; Juris Doctorate degree helpful
Minimum of three years of end-to-end Cyber claims handling experience required
Required state claims adjuster licenses (or ability to obtain within 90 days of hiring)
Self-motivated and independent, capable of identifying issues and solving them, but also knowing when to elevate them
Thrive in a dynamic, team-focused environment and deliver on tight deadlines
Strong problem-solving and negotiation skills
Excellent communication and interpersonal relationship-building skills
Analytical: Able to identify and define problems, extract key information from data, and develop workable solutions to resolve the problems identified
Drive to Deliver: Takes accountability for work, organizes, and prioritizes, delivers results, is action-oriented, sets and achieves goals, and demonstrates resilience
Customer service focus: Recognizes customers' needs, meets their requirements, and adds value to customer outcomes with a pragmatism that balances service with Vantage business imperatives
Digitally savvy/Insight: Gathers information from a variety of sources, cuts through complexity, considers options, solves problems, and makes decisions
Strong knowledge of Microsoft Word, Excel, & PowerPoint
Benefits
Performance-based bonus potential
Strong health & welfare benefits
Retirement plans with company match
Competitive time off plans
A highly flexible work environment
Company
Vantage Risk Companies
Vantage Group Holdings Ltd. (Vantage) was established in late 2020 as a specialty insurance and reinsurance partner designed for the future.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1B2025-12-18Acquired
2020-12-03Private Equity· $1B
Leadership Team
Greg Hendrick
Chief Executive Officer
Kelly Bellitti
SVP, Chief Pricing and Portfolio Actuary
Recent News
ReviewJournal
2025-12-20
2025-12-20
2025-12-19
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