CBRE · 14 hours ago
Account Ops Manager - Deployment Team Lead
CBRE is a leading global real estate services firm, and they are seeking an Account Operations Manager to oversee maintenance management and safety programs for small to medium-sized facilities. The role involves managing contractual services, supervising staff, and ensuring compliance with safety regulations.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed
Promote organizational capabilities and identify sale opportunities to potential clients
Track vendor performance on outsourced provider service contracts and ongoing administration. Verify best pricing and service level performance
Manage account programs aimed to ensure safety and compliance with national, state, and local codes and regulations
Assist with the development of operational service delivery solutions to include documented playbooks, account operations plan, etc
Manage ongoing evaluation of utility consumption rate structures and suggest cost reduction programs
Monitor the effectiveness of maintenance efforts for facilities, ensuring work is completed under account KPIs
Responsible for client account inspections. Document inspection report results and rectify any issues, concerns, etc. with the client
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
Qualification
Required
Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems
Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
Extensive organizational skills with a strong inquisitive mindset
Intermediate math skills: add, subtract, multiply, divide. Ability to calculate intermediate figures such as percentages discounts and commissions
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
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