Customer Field Operations Technician I, II, or III - Indian Trail, NC jobs in United States
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Duke Energy Corporation · 11 hours ago

Customer Field Operations Technician I, II, or III - Indian Trail, NC

Duke Energy Corporation is dedicated to making a difference in people's lives through reliable energy services. The role involves performing maintenance and installation duties related to natural gas facilities, ensuring safe and efficient operations, and responding to customer needs regarding gas services.

Clean EnergyEnergyHardwareHydroelectricOil and GasService Industry
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Responsibilities

Perform meter turn-ons and turn-offs
Delivers disconnect notifications to customers
Read customer meters
Install meters and meter sets, may include industrial meters
Light pilots, test and inspect appliances and gas equipment to ensure proper operation
Perform farm tap maintenance
Remove meters
Respond to high bill requests by performing dial tests, appliance and filter checks
Meet with customers regarding line relocates
Change out meters related to the sample testing program
Repair water heaters, appliances, etc. (Install if licensed)
Monitor for meter tampering; ensure meters are securely installed
Monitor atmospheric corrosion and paint as needed
Locate gas lines
Inspect/maintain farm tap stations
First Responder to emergency/leak calls; evaluate and grade leaks
Assist in training service apprentices
Assist O&M group with line repairs
May performs leak surveys
Assist other departments as needed
Clear pipelines
Repair/install temporary clamps on steel risers
Repair damaged ½” and ¾” plastic services
Bar test to evaluate and grade underground gas leaks
Prepare unregulated estimates and maintain computer record keeping
Perform other duties as assigned

Qualification

Mechanical aptitudePlumbing LicenseHVAC LicenseElectrical LicenseBasic computer knowledgeCustomer service experienceSafety awarenessEffective communicationInterpersonal skills

Required

High school diploma or GED
High school diploma or GED
3 years related work experience

Preferred

Possess and maintain a valid driver's license
Basic computer knowledge working in a Windows environment
Demonstrated mechanical aptitude
Two-year degree and or Technical Certifications
Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes
Experience in Customer Service
Demonstrated effective communication (verbal and written) and interpersonal skills
Safety awareness

Company

Duke Energy Corporation

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Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies.

Funding

Current Stage
Public Company
Total Funding
$1.5B
2023-04-04Post Ipo Debt· $1.5B
1978-01-13IPO

Leadership Team

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Brian D. Savoy
EVP & CFO
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S
Steve Immel
VP Carolina Coal Generation
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Company data provided by crunchbase