GI Associates · 1 day ago
Receptionist
Waukesha, WI
Full-time
Onsite
Entry Level
1+ years expGI Associates is a growing independent gastroenterology practice focused on providing compassionate care. The receptionist is responsible for greeting patients, verifying information, and scheduling appointments to ensure a welcoming environment.
Clinical TrialsHealth CareHospitalMedical
Responsibilities
Ability to answer incoming calls by identifying the company, department, and self
Answers and routes incoming calls to appropriate departments
Greets patients and determines nature of visit
Welcomes patients with eye contact, smile, and immediate verbal acknowledgement
Updates and corrects information in computer and notifies business office of any changes
Collects appropriate co-pays
Schedules follow-up appointments appropriately
Generates office routings
Maintains a professional, neat, and organized workstation as patient’s first impression
Utilizes Practice Management System and Electronic Medical Record appropriately and efficiently as related to job tasks
Offers assistance and support pleasantly and willingly at point of service
Obtains referrals if necessary for patients
Maintains a well-organized waiting area
Performs general clerical: data entry, photocopying, filing, faxing, and e-mailing
Maintains a professional attitude at all times
Flexible in meeting the needs of the department
Knowledge of and compliance with HIPAA standards
Maintains a high level of patient confidentiality
Facilitates a harmonious work environment, whereby treating all patients and coworkers with respect and dignity
Maintains a safe work environment
Maintains a clean and organized workstation
Adheres to all current and future guidelines/policies set forth in the GIA employee handbook
Willingness and ability to travel to other GI Associates locations as needed to support operational needs
All other duties as assigned
Qualification
Required
High school diploma or equivalent, required
One year minimum customer service and/or medical office experience
Ability to answer incoming calls by identifying the company, department, and self
Answers and routes incoming calls to appropriate departments
Greets patients and determines nature of visit
Welcomes patients with eye contact, smile, and immediate verbal acknowledgement
Updates and corrects information in computer and notifies business office of any changes
Collects appropriate co-pays
Schedules follow-up appointments appropriately
Generates office routings
Maintains a professional, neat, and organized workstation as patient's first impression
Utilizes Practice Management System and Electronic Medical Record appropriately and efficiently as related to job tasks
Offers assistance and support pleasantly and willingly at point of service
Obtains referrals if necessary for patients
Maintains a well-organized waiting area
Performs general clerical: data entry, photocopying, filing, faxing, and e-mailing
Maintains a professional attitude at all times
Flexible in meeting the needs of the department
Knowledge of and compliance with HIPAA standards
Maintains a high level of patient confidentiality
Facilitates a harmonious work environment, whereby treating all patients and coworkers with respect and dignity
Maintains a safe work environment
Maintains a clean and organized workstation
Adheres to all current and future guidelines/policies set forth in the GIA employee handbook
Willingness and ability to travel to other GI Associates locations as needed to support operational needs
Ability to remain in a stationary, seated, position for 90% of the time, or greater, throughout the workday
Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment
Speaking and hearing ability sufficient to communicate in person or over the phone/headset
Capable of reaching overhead and bending down periodically to acquire paperwork, documents, items in desk, etc
Occasionally must be able to lift up to 10 pounds when moving boxes/packages inside the office
Benefits
No weekends
No Holidays
PTO & paid anniversary day
7% GI Associates retirement contribution & 401(k) plan
Health, dental, vision Insurance
Flexible spending plan
Short- & long-term disability
Basic & supplemental life insurance
Company
GI Associates
GI Associates provides health care, medical, and patient care services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase